Director, Transformation Operations

How do I make an impact on my team?

Own the Transformation Office operating system, governance cadence, and execution disciplines that enable effective enterprise transformation delivery.

Lead governance readiness and coordination for Transformation Operating Committee meetings, Value Stream Owner and Orchestrator forums, leadership reviews, and other transformation governance routines.

Develop and manage governance agendas, materials, decision logs, and follow-up processes that drive focused discussions and actionable outcomes.

Maintain the enterprise transformation accountability framework, ensuring decisions, commitments, actions, and deliverables are tracked, escalated, and resolved.

Drive follow-through across Value Stream Owners, Orchestrators, EPMO, Finance, Communications, Change Management, business leaders, and technology partners.

Identify execution barriers, stalled commitments, unresolved decisions, and organizational impediments, while facilitating timely escalation and resolution.

Ensure leadership decisions translate into clear ownership, measurable outcomes, defined timelines, and transparent accountability.

Own enterprise transformation portfolio performance visibility across initiatives, value streams, and governance forums.

Partner with EPMO, Finance, and transformation leaders to gather, validate, challenge, and synthesize portfolio performance information.

Establish and maintain standardized reporting for milestones, risks, dependencies, delivery confidence, value realization, and path-to-green activities.

Produce executive-ready portfolio performance reporting that highlights progress, risks, trade-offs, decisions required, and areas requiring leadership intervention.

Analyze enterprise-wide trends and delivery patterns to identify recurring risks, decision gaps, execution constraints, and operating model improvement opportunities.

Manage integrated planning, including key milestones, dependencies, sequencing considerations, delivery risks, and cross-value stream impacts.

Own enterprise RAID management and path-to-green disciplines, ensuring risks, assumptions, issues, dependencies, blockers, and corrective actions are actively managed.

Provide delivery impact assessments, scenario analysis, and decision support to the Strategic Transformation Officer, Chief of Staff, and senior leaders.

Coordinate the development of executive, Board, governance, and stakeholder-facing transformation reports, dashboards, and communications.

Other duties as assigned.

What our team expects from you?

Bachelor’s degree in Business Administration, Healthcare Administration, Finance, Operations, Strategy, Organizational Transformation, or a related field required. Master’s degree preferred.

8+ years of experience in enterprise program management, transformation office operations, PMO/EPMO, strategy and operations, management consulting, or portfolio management required.

5+ years of experience supporting enterprise-wide transformation, strategic initiatives, complex implementation programs, or cross-functional operating models required.

5+ years of progressive leadership experience, which may include leading individual contributors or teams, required.

Experience managing governance routines, executive reporting, RAID management, integrated planning, portfolio performance monitoring, and action tracking required.

Experience developing executive-ready materials, dashboards, one-pagers, leadership updates, and decision-support content required.

Experience working with senior leaders in a complex, matrixed organization required.

Healthcare, PBM, pharmacy services, managed care, or regulated industry experience preferred.

Management consulting, corporate strategy, transformation PMO, or enterprise portfolio management experience preferred.

Participate in, adhere to, and s upport compliance program objectives.

The ability to consistently interact cooperatively and respectfully with other employees.

What can you expect from Navitus ?

Top of the industry benefits for Health, Dental, and Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match of up to 5% - No vesting requirement

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan and Professional Membership assistance

Referral Bonus Program – up to $750!

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