Director, Strategy & Analytics - Barclays Center

Job Summary

Responsibilities:

• Serve as the principal analytics partner to senior client and Levy leadership, shaping their strategies and business objectives
• Own the analytical view of the venue — physical configuration, technology roadmap, and operational processes — and use it to guide investment and design decisions
• Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback
• Drive strategic pricing strategies across concessions, premium, and retail, including dynamic and variable pricing, yield management, and price testing to maximize revenue and per-cap performance
• Identify opportunities to change existing product offering or distribution
• Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use
• Translate guest insights into recommendations and drive adoption of the resulting action items with operators and partners
• Analyze and build optimal solutions around variable labor and cost of sales management
• Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
• Spearhead AI-related initiatives for the venue, identifying, piloting, and scaling artificial intelligence applications that improve forecasting, pricing, guest experience, and operational efficiency
• Prioritize, resource, and where needed personally deliver ad-hoc analytics projects
• Own strategy development for new technology initiatives in partnership with the team’s strategy department
• Lead business review process to share performance updates and opportunities
• Ideal Qualifications:
• Self-starter who sets the analytics agenda and translates it into business impact
• Track record of influencing senior executive and ownership-level decision makers
• 5+ years of experience in quantitative, analytical consulting, and/or client-facing businesses as well as experience interacting with internal organizational leadership
• Bachelor’s, Master’s, and/or Doctorate degree in business analytics, statistics, economics, or a related field
• Experience in Excel with experience in financial modeling a plus
• Experience using SQL, R, Python, PowerBI, and/or Tableau for data analysis and survey analytics
• Experience in using data visualization tools, visual features of statistical software tools or Powerpoint to communicate complex ideas to non-technical audiences
• Experience in data-driven pricing and/or yield management
• Can share examples of using data to solve complex problems
• Food service operations awareness
• Experience communicating complex ideas to non-technical audiences
• Expectations:
• The E15er will be expected for most of the work week at Barclays Center. Event attendance is expected regularly.
• Curious about Life at Levy? Check it out: Levy Culture
• At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
• https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
• Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
• Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
• We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
• Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
• Applications are accepted on an ongoing basis.
• Levy maintains a drug-free workplace.
• Req ID: 1566151
• Levy Sector
• [[Cust_clntAcName]]
• MELISSA VELEZ
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