ashby
Director, Services
Jasper
Remote, USA
Full-time
Senior · 10+ years experience
Remote
USD 184000-230000 yearly / year
Discovered 1 weeks ago
Free
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As a Director of Services at Jasper, you will own the strategy, operating model, and growth of our Services organization at a pivotal moment – as Jasper evolves from a product-led to a services-led motion. You will lead three service pillars – implementation, enablement, and advisory – and shape how Jasper turns cutting-edge AI into measurable, compounding value for our customers. This is a builder's role: you will up-level implementation into consultative onboarding, stand up enablement on real learning-methodology frameworks, grow our advisory practice, and put in place the commercial and operational backbone that lets Jasper answer, for the first time, what was sold, how long delivery took, and what the true margin was on every engagement.
You will operate as a hands-on player-coach – equally at home in a customer pitch, a senior leadership conversation, and in-the-weeds work with your team, often in the same day – while developing a talented team and evangelizing the strategic role of Services across the company.
This fully remote role reports to the VP, Customer Success and is open to candidates located anywhere in the continental US.
Full Job Posting
About The Role
As a Director of Services at Jasper, you will own the strategy, operating model, and growth of our Services organization at a pivotal moment – as Jasper evolves from a product-led to a services-led motion. You will lead three service pillars – implementation, enablement, and advisory – and shape how Jasper turns cutting-edge AI into measurable, compounding value for our customers. This is a builder's role: you will up-level implementation into consultative onboarding, stand up enablement on real learning-methodology frameworks, grow our advisory practice, and put in place the commercial and operational backbone that lets Jasper answer, for the first time, what was sold, how long delivery took, and what the true margin was on every engagement.
You will operate as a hands-on player-coach – equally at home in a customer pitch, a senior leadership conversation, and in-the-weeds work with your team, often in the same day – while developing a talented team and evangelizing the strategic role of Services across the company.
This fully remote role reports to the VP, Customer Success and is open to candidates located anywhere in the continental US.
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