Director, Risk Management - Ecosystem Risk & Integrity

Responsibilities:

• Ecosystem Risk & Integrity: Secure Capital One’s global payment ecosystem against threats and abuse by transforming risk controls and enforcing rules and standards.
• Participant Risk Rating Strategy: Build a multifaceted risk rating methodology for network participants and their adherence to Op Regs, legal, and regulatory standards. Combine various risk verticals (financial, operational, AML, etc.) into a holistic rating system; maintain and dynamically update ratings and integrate into GPN systems and processes.
• Intelligent Brand Protection: Lead the charge in neutralizing deceptive activities by deploying cutting-edge risk detection technologies and AI-augmented monitoring, acting as a high-tech guardian and innovator. Set robust standards that preserve trust, integrity and drive secure growth.
• Strategic Advisory & Executive Governance: Serve as a trusted advisor to GPN Executives, translating complex risk data into strategic insights that safeguard the Global Payment Network and empower confident decision-making.
• Resilient Partner Lifecycles: integrate risk ratings into a holistic participant risk management strategy that ensures institutional fidelity and promotes trust amongst ecosystem participants
• Cross-Functional & Analytical Innovation: Foster a collaborative movement combining data science and human ingenuity to solve complex network challenges and build a unified front in global ecosystem defense. Leverage creative applications of structured and non-structured data to slope and manage participant risk.
• Team Leadership: Recruit, mentor, and empower a high-performing team of Risk Specialists to drive network resilience.
• Framework Governance: Finalize and maintain category and sub-category framework.
• Risk & Gap Assessments: Perform critical risk category assessments and extensive gap analyses to guide business decisions.
• Process Excellence: Apply analytical skills to lead large-scale Risk Process Improvement, Process Design, and Governance.
• Basic Qualifications:
• Bachelors Degree or military experience
• At least 5+ years of experience in Project and/or Process Management
• At least 5+ years experience in Operations Management
• At least 2+ years experience in Project Management
• At least 2+ years experience in People Management
• Preferred Qualifications:
• Masters Degree in Business Management, Finance, Accounting, Economics, Mathematics or Project Management
• At least 5+ years of experience as a Project and/or Process Manager within the financial services industry
• At least 10+ years of overall experience as Project and/or Process Manager
• Business Process Management certification Six Sigma Lean, Green Belt or Black Belt certification, Agile Coach certification, Compliance Certification (CRCM)
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
• The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
• For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
• Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
• Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).