Director, Platform Engineering

Directs the delivery of software solutions across vendor platforms (20+ strategic relationships including TransUnion, Equifax, IBM, Salesforce, FICO, and others), ensuring seamless integration and value realization.

Manages vendor relationships, release coordination, and connection management to ensure timely and quality delivery of platform capabilities.

Oversees strategic vendor-led initiatives and ensures accountability for on-time delivery against commitments.

Directs comprehensive support and maintenance activities across the DAP portfolio, ensuring 99.5% availability and optimal performance of production services.

Establishes and maintains operational excellence standards for incident management, problem resolution, and continuous platform optimization.

Ensures compliance with SLAs and manages escalation protocols for complex technical issues.

Oversees and directs multiple development and support teams, providing leadership, mentorship, and operational guidance to ensure successful execution of complex, large-scale initiatives.

Develops team capabilities through coaching, knowledge transfer, and professional development opportunities.

Ensures clear accountability and performance management across all team members.

Manages complex technical platforms across all systems and vendor relationships

Directs platform modernization initiatives, and technology currency initiatives.

Leads disaster recovery modernization and resilience improvements.

Owns accountability for achieving and maintaining zero critical vulnerabilities across 300+ services and production platforms.

Leads cross-functional collaboration efforts fostering strong internal relationships across the organization and external relationships with vendors to drive security and business outcomes.

Manages technical currency and compliance initiatives.

Drives continuous improvement in platform performance, scalability, and reliability.

Manages LOB coverage across 5 Lines of Business, ensuring tailored solutions and support.

Oversees vendor connection management and coordinates multi-vendor release schedules.

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Flexible work/life balance options

Opportunities to do challenging work

Opportunities to take on progressively greater accountabilities

#LI-POST #TechPJ

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At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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