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Director of Spa and Wellness
Olive
Miramar Beach, KSA
Full Time
Director
Onsite
3 weeks ago
Spa operations managementTeam leadershipGuest serviceBudget managementWellness programmingFinancial acumen
Free
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Spa operations managementTeam leadershipGuest service
About the Role
EOS Hospitality seeks a Director of Spa and Wellness to lead the spa team at Lake Austin Spa Resort. The role involves inspiring staff, elevating guest experiences, shaping wellness programming, and driving operational excellence.
Key Skills for This Role
Spa operations managementTeam leadershipGuest serviceBudget managementWellness programmingFinancial acumen
Responsibilities
- Inspire, coach, and develop a high performing spa team
- Foster a culture of kindness, professionalism, accountability, and hospitality
- Recruit, onboard, and train team members
- Oversee the complete spa and wellness experience, ensuring seamless guest interactions
- Partner with resort departments to coordinate celebrations, wellness itineraries, and special requests
- Address guest concerns thoughtfully
- Ensure spa spaces reflect exceptional standards of cleanliness and ambiance
- Curate meaningful wellness offerings, seasonal programming, and signature rituals
- Oversee daily spa operations, scheduling, labor management, inventory, and service flow
- Manage departmental budgets, payroll, and financial performance
- Identify opportunities to grow spa revenue through treatments, retail, and partnerships
- Ensure compliance with health, safety, sanitation, and licensing requirements
Requirements
- 5+ years of progressive leadership experience in luxury spa, wellness, hospitality, or resort operations
- Previous leadership experience in a luxury spa, boutique resort, destination spa, or wellness environment strongly preferred
- Passion for wellness and hospitality
- Strong leadership presence with a people first approach
- Financial acumen with experience managing budgets, labor, and revenue performance
- Exceptional communication, organization, and problem solving skills
- Flexibility to work weekends, evenings, and holidays
Full Job Posting
Job Details
- Lead a Culture of Wellness & Hospitality
- Elevate the Guest Journey
- Shape the Wellness Experience
- Drive Operational Excellence
- Maintain Exceptional Standards
What You’ll Do
- Inspire, coach, and develop a high performing spa team.
- Foster a culture grounded in kindness, professionalism, accountability, and genuine hospitality.
- Recruit, onboard, and train team members.
- Oversee the complete spa and wellness experience.
- Anticipate guest needs and create memorable moments.
- Partner with resort departments.
- Address guest concerns thoughtfully.
- Ensure spa spaces reflect exceptional standards.
- Partner with resort leadership to curate meaningful wellness offerings.
- Stay connected to evolving wellness trends.
- Oversee daily spa operations.
- Manage departmental budgets.
What We’re Looking For
- 5+ years of progressive leadership experience in luxury spa, wellness, hospitality, or resort operations.
- Previous leadership experience in a luxury spa, boutique resort, destination spa, or wellness environment strongly preferred.
- Passion for wellness, hospitality, and creating transformative guest experiences.
- Strong leadership presence with a people first approach.
- Financial acumen with experience managing budgets, labor, and revenue performance.
- Exceptional communication, organization, and problem solving skills.
- Ability to thrive in a dynamic, guest focused luxury environment.
- Flexibility to work weekends, evenings, and holidays.
Benefits & Perks
- Health, Dental, Vision, and 401(k)
- Employee discounts and recognition programs
- Scenic, high end work environment
- Wellness programs and complimentary classes
- Growth and advancement opportunities
- Strong, team driven culture
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