Director of Recreation
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Marriott International is seeking a Director of Recreation to lead pool and beach operations, manage recreation teams, and ensure exceptional guest service. The role requires a high school diploma or equivalent with 3 years of recreation/health club experience, or a 2-year degree with 3 years of experience.
Key Skills for This Role
Responsibilities
- Supervise and manage employees in recreation operations
- Manage day to day operations of pool and beach areas
- Monitor quality and standards to meet customer expectations
- Schedule events, programs, and activities
- Manage outside vendors including water sports and scuba
- Develop and manage children's program
- Manage group activities including sand painting, bon fires, and team building events
- Oversee human resources activities in the Recreation Department
Requirements
- High school diploma or GED; 3 years experience in recreation/health club operations or related professional area
- OR 2 year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; 3 years experience in recreation/health club operations or related professional area
Full Job Posting
Job Summary
- Department leader for all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units
- Provides and models service behavior to guests and employees
- Reinforces appropriate culture to provide service to guests
- Responsible for employee satisfaction and conducting administrative activities
- Works with direct reports to develop and implement departmental strategies
- Ensures implementation of the brand service strategy and brand initiatives while meeting financial goals
Candidate Profile Education and Experience
- High school diploma or GED; 3 years experience in the recreation/health club operations or related professional area
- OR 2 year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; 3 years experience in the recreation/health club operations or related professional area
Core Work Activities Directing Recreation Operations
- Supervising and managing employees
- Managing all day to day operations
- Understanding employee positions well enough to perform duties in employees' absence
- Monitoring quality, standards and meeting the expectations of the customers on a daily basis
- Demonstrating knowledge of job relevant issues, products, systems, and processes
- Utilizing interpersonal and communication skills to lead, influence, and encourage others
- Scheduling events, programs, and activities, as well as the work of others
- Providing personal assistance, medical attention, emotional support, or other personal care to others
- Developing specific goals and plans to prioritize, organize, and accomplish your work
- Managing outside vendors including water sports and scuba
- Ordering and managing necessary supplies
- Developing and managing the children's program
Ensuring Exceptional Customer Service
- Serving as a role model to demonstrate appropriate behaviors
- Providing services that are above and beyond for customer satisfaction and retention
- Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed
Conducting Human Resources Activities
- Overseeing all Human Resources activities in the Recreation Department
- Overseeing employee satisfaction and guest satisfaction results, and ensures corrective action is taken when needed
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- Participating in the performance appraisal system process, giving feedback when needed
- Coordinating all training activities for employees in department
- Encouraging and building mutual trust, respect, and cooperation among team members
- Communicating expectations and performance objectives to subordinates
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Marriott International
Guest Experience Expert
Mecca, KSA
Marriott International is seeking a Guest Experience Expert to deliver memorable guest experiences at JW Marriott in Mecca. The role involves processing operational needs, addressing guest requests, and sharing local hig
Guest Experience Expert-(Saudi National)
Mecca, KSA
Marriott International seeks a Guest Experience Expert to deliver memorable guest experiences at JW Marriott in Makkah. Responsibilities include check-in/out, addressing guest requests, and sharing local highlights. This
Hotel Cleanliness Supervisor - Marriott Al Forsan
Abu Dhabi, UAE
Marriott International is seeking a Hotel Cleanliness Supervisor for the JW Marriott at Al Forsan International Sports Resort in Abu Dhabi. You will inspect guest rooms and public areas, supervise housekeeping staff, and
Host/Hostess
Riyadh, KSA
Marriott International is seeking a Host/Hostess to greet and seat guests in a restaurant setting. The role involves managing seating arrangements, maintaining cleanliness, and ensuring guest satisfaction. No prior exper
Host/Hostess
Riyadh, KSA
Marriott International is seeking a Host/Hostess to greet and seat guests in a restaurant setting. The role involves managing seating arrangements, maintaining cleanliness, and ensuring guest satisfaction. No prior exper
Hostess
Riyadh, KSA
Marriott International is seeking a Hostess to greet and seat guests in a restaurant setting. The role involves managing seating arrangements, maintaining cleanliness, and ensuring guest satisfaction. No prior experience
Engineering Admin Assistant
Dubai, UAE
Marriott International seeks an Engineering Admin Assistant to serve as a point of contact for clients, handle administrative tasks, and support engineering operations at JW Marriott in Dubai. The role requires strong co
Hotel Cleanliness Expert
Dubai, UAE
Additional Information Job Number 26085924 Job Category Housekeeping & Laundry Location Palm West Beach, Palm Jumeirah Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP Schedule Full Time Located Remote
Guest Experience Expert
Mecca, KSA
Guest Experience Expert-(Saudi National)
Mecca, KSA
Hotel Cleanliness Supervisor - Marriott Al Forsan
Abu Dhabi, UAE
Host/Hostess
Riyadh, KSA
Host/Hostess
Riyadh, KSA
Hostess
Riyadh, KSA
Engineering Admin Assistant
Dubai, UAE
Hotel Cleanliness Expert
Dubai, UAE