indeed
Director of Operations
Taggart Group of Companies
Ottawa, CAN
Full Time
Director
Field
1 weeks ago
Construction ManagementOperational StrategyCost ControlContract NegotiationPeople LeadershipFinancial Acumen
Free
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Construction ManagementOperational StrategyCost Control
About the Role
Tartan Homes seeks a Director of Operations to lead construction operations, including Construction, Estimating, and Customer Service. This senior role focuses on cost control, operational discipline, and cross-functional collaboration.
Key Skills for This Role
Construction ManagementOperational StrategyCost ControlContract NegotiationPeople LeadershipFinancial Acumen
Responsibilities
- Deliver operational strategy to support growth, profitability, and long term sustainability
- Provide leadership and accountability for Construction, Estimating, and Customer Service
- Oversee residential construction operations across all active communities
- Negotiate terms and manage agreements with subcontractors
- Drive continuous improvement through performance monitoring and corrective action
- Partner with Finance on budgeting, forecasting, and financial planning
Requirements
- Degree in Construction Management, Engineering, Architecture, or related discipline
- 10–15 years of progressive experience in residential construction including senior operational leadership
- Proven experience overseeing multiple communities or portfolios simultaneously
- Strong business acumen with ability to interpret operational and financial data
- In depth knowledge of residential construction practices, regulatory requirements, and Ottawa market
- Professional designations (P.Eng., Gold Seal, PMP, LEED) considered strong assets
Full Job Posting
About Us
- Tartan is an award winning Ottawa new home builder for more than 50 years.
- Tartan homes are built better, look better, and live better with high quality finishes and sustainability.
- As part of the Taggart Group, Tartan is a family owned business with stability and growth.
Key Responsibilities Operational Leadership, Strategy & Accountability
- Deliver on the operational strategy to support growth, profitability, and long term sustainability.
- Provide leadership and accountability for Construction, Estimating, and Customer Service.
- Translate business objectives into clear operational priorities, plans, and performance expectations.
Operations Oversight
- Responsible for residential construction operations across all active communities.
- Oversee estimating practices to support accurate costing, margin targets, and executable build plans.
- Align construction delivery and customer service for a consistent homeowner experience.
Trades Management
- Negotiate terms and manage agreements with subcontractors.
- Collaborate with Contracts Manager to oversee full contract lifecycle.
- Address trade concerns and resolve disputes effectively.
Performance, Quality & Risk Management
- Responsible for operational performance related to schedule, quality, deficiencies, and close out.
- Ensure construction activities align with approved drawings, specifications, and quality standards.
- Conduct site visits focused on operational performance, risk exposure, and safety compliance.
Financial Performance
- Maintain focus on cost control and profitability.
- Partner with Finance on budgeting, forecasting, and financial planning.
- Proactively identify and escalate financial, schedule, and scope risks.
Cross Functional Collaboration
- Collaborate with Sales to align operational capacity with sales strategies.
- Partner with Marketing to ensure operational execution supports brand commitments.
- Work with Health & Safety to reinforce compliance and safe work practices.
People Leadership & Culture
- Provide leadership, coaching, and development for operational leaders.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Support performance management, succession planning, and leadership development.
Education and Experience Requirements
- Degree in Construction Management, Engineering, Architecture, or related discipline.
- 10–15 years of progressive experience in residential construction including senior operational leadership.
- Proven experience overseeing multiple communities or portfolios simultaneously.
- Strong business acumen with ability to interpret operational and financial data.
- In depth knowledge of residential construction practices, regulatory requirements, and Ottawa market.
- Professional designations (P.Eng., Gold Seal, PMP, LEED) considered strong assets.
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