Director of Operations

Neighbourhood Co.

Abu Dhabi, UAE

Part-time

Director

Onsite

Discovered 5 days ago

Operations managementProcess improvementWorkflow designResource planningAnalytical skillsPerformance metrics

Free

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Key skills for this role

Operations managementProcess improvementWorkflow design

Part-time Director of Operations role based in Abu Dhabi Emirate, United Arab Emirates.

Hybrid position with flexibility for some work from home.

Oversee daily operations, service delivery, process optimization, resource planning, and performance tracking across teams.

Collaborate with leadership to improve workflows and operational standards.
Manage budgets and monitor key performance metrics.
Ensure high levels of customer service and support cross-functional collaboration.
Work with marketing, sales, and client success teams.
Drive continuous improvement and support a scalable, sustainable operational framework.

Strong operations management skills, including process improvement, workflow design, and resource planning.
Solid analytical skills for interpreting data and tracking performance metrics.
Effective team management skills, including people leadership and stakeholder communication.
Budgeting skills for operational costs, forecasting, and strategic financial planning.
Strong customer service skills to support client satisfaction and customer engagement.
Ability to manage priorities in a part-time leadership role.

Relevant experience in agency, consulting, or SaaS environments is beneficial.
Bachelor’s degree in business, operations, management, or a related field is preferred.