Director of Information Technology

Boca West Country Club, Inc.

Boca Raton, UAE

Full Time

Director

Onsite

3 weeks ago

Cobalt Club Management SoftwareMicrosoft 365CybersecurityNetwork InfrastructureCloud TechnologiesDigital Transformation

Free

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Key skills for this role

Cobalt Club Management SoftwareMicrosoft 365Cybersecurity

Boca West Country Club, Inc. is a premier private residential country club community recognized as the #1 private residential country club in the United States.
The club holds multiple prestigious distinctions, including Platinum Club of the World and Platinum Club of America, 5 Star Private Club status, and recognition as a Distinguished Club by BoardRoom Magazine.
Spanning 1,400 acres in Boca Raton, Florida, the community features four renowned golf courses, a world class racquet center, and a luxurious clubhouse and spa.

The Director of Information Technology (IT) is responsible for leading Boca West Country Club's technology strategy, infrastructure, cybersecurity, enterprise applications, and digital transformation initiatives.
This role oversees the planning, implementation, support, and continuous improvement of all technology systems that support the Club's operations, member experience, and long term strategic goals.
The Director of IT serves as a strategic partner to Club leadership, ensuring technology solutions are secure, scalable, efficient, and aligned with the evolving needs of a modern private club environment.

Develop and execute the Club's technology roadmap and long term IT strategy.
Identify opportunities to improve operational efficiency, member experience, communication, and data accessibility through technology.
Evaluate emerging technologies, artificial intelligence solutions, automation tools, and hospitality focused innovations.
Lead digital transformation initiatives and technology modernization projects across all departments.
Serve as a trusted advisor to the General Manager, Executive Team, and Department Heads on technology related initiatives.
Oversee administration, optimization, and support of the Club's technology ecosystem, including Cobalt Club Management Software, Microsoft 365 (Office, SharePoint, Teams).
Manage integrations between enterprise applications to improve workflow efficiency and reporting capabilities, including UKG, FoodTrak, Birchstreet.
Partner with department leaders to identify opportunities for system enhancements and automation.
Develop and maintain the Club's cybersecurity framework, policies, and procedures.
Ensure protection of member, employee, and organizational data.
Manage cybersecurity awareness training and phishing prevention programs.
Oversee network security, endpoint protection, identity management, vulnerability assessments, and disaster recovery planning.

Lead, mentor, and develop the IT team.
Establish departmental goals, priorities, and performance expectations.
Conduct performance evaluations and professional development planning.
Foster a culture of accountability, innovation, collaboration, and continuous improvement.
Ensure adequate staffing, training, and succession planning within the department.

Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Technology, or related field.
Minimum 10 years of progressive IT leadership experience.
Minimum 5 years managing enterprise technology operations in a complex, multi department environment.
Experience supporting hospitality, private club, resort, healthcare, higher education, or other service focused organizations preferred.
Demonstrated experience leading enterprise software implementations and systems integrations.
Strong understanding of cybersecurity, cloud technologies, networking, infrastructure management, and digital transformation.
Experience managing technology budgets, capital projects, and vendor relationships.

Responds to requests for service and assistance.
Contributes to building a positive team spirit.
Treats people with respect.
Works with integrity and ethically.
Follows policies and procedures.
Supports organization's goals and values.
Adapts to changes in the work environment.
Is consistently at work and on time.
Follows instructions, responds to management direction.
Asks for and offers help when needed.
Includes appropriate people in decision making process.
Treats others with respect and consideration regardless of their status or position.

Ability to lift moderate weights and perform physical tasks related to computer management.
Long periods of sitting or standing at a workstation.

Combination of office based work and active presence throughout Club facilities, including clubhouses, golf operations, racquet sports facilities, dining venues, retail locations, administrative offices, and event spaces.
Frequent interaction with employees, members, vendors, consultants, and technology partners.
Responsible for supporting technology operations within a complex hospitality environment operating extended hours and year round.
Must be available to respond to critical technology incidents, cybersecurity events, infrastructure outages, and operational emergencies outside of normal business hours when necessary.
Participation in technology implementations, system upgrades, special events, and capital projects may require occasional evening, weekend, or holiday work.
Requires the ability to navigate both indoor and outdoor environments while evaluating technology infrastructure and operational needs across the Club's 1,400 acre campus.
Works in a fast paced environment where adaptability, discretion, professionalism, and strong service orientation are essential.