Director of Assisted Living & Memory Care
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Join our community
When you join our team, you work with purpose, form lasting relationships with residents and staff, and make a difference for countless individuals. Here, our focus is on the person. From residents to staff, personal well-being is our top priority. Employees at every level are empowered to personally engage with each other and with individual residents to always do the right thing. We were named one of Senior Care’s best places to work in 2025.
What you will be doing
The Director of Assisted Living & Memory Care provides overall leadership and operational oversight for assisted living and memory care services, ensuring the highest standards of resident care, regulatory compliance, and team performance. This role is responsible for the management and development of administrative, clinical, and caregiving staff, while fostering a resident-centered environment that promotes dignity, safety, and quality of life.
The Director establishes service objectives, performance expectations, and care standards for all assisted living and memory care personnel. They evaluate resident care and services to ensure individualized needs are met, families are appropriately engaged, and care plans align with physician recommendations. This position also provides leadership and support to department managers and supervisors, driving accountability, staff development, and continuous improvement across the community.
In addition, the Director partners in the planning and management of departmental budgets, ensuring effective resource utilization and financial performance. The role collaborates with the Assistant Director of Clinical Operations to assess resident placement inquiries, determine appropriate levels of care, and support successful resident transitions while maintaining exceptional service and occupancy goals.
What we offer
We provide full and part-time employees with a variety of benefits based on their employment classification, including:
$0 out-of-pocket medical insurance —no copays, no deductibles, no kidding.
A wide selection of company-paid and voluntary benefits including dental, vision, HSA/flexible spending, and many more, so you can choose what fits best.
A 403(b) with company match to help you build a secure future.
Paid vacation and sick time to prioritize rest and wellness.
Tuition reimbursement and student loan assistance to help you grow your career.
Extra ways to earn more with shift pick-up bonuses and weekend/shift differentials .
Access to our Employee Assistance Fund in times of need.
Referral bonuses for helping us grow our team with people you trust
Access the money you’ve already earned before payday —giving you peace of mind when life can’t wait
Education
Bachelor’s or master’s Degree in business, healthcare or related field, preferred.
Experience
Minimum of 5 years of leadership experience.
At least 5 years of experience working in an Assisted Living Facility preferred.
Strong knowledge and interest in the senior living field.
Knowledge of State and Federal guidelines for Homes for the Aged is preferred.
If you are passionate about putting people first, creating memorable moments, and accomplishing great things together, we want to hear more about you. Click apply to submit a resume.
About Heritage Community of Kalamazoo
Nonprofit Michigan senior living community providing independent living, assisted living, memory care, skilled nursing, and rehabilitation.
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