Director Implementation New Business

• Works with other members of Implementations/Conversions management team to establish division business strategies that align with corporate goals and objectives; effectively communicates strategies translating them into actionable items.
• Demonstrates leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.
• Performs resource planning and allocation; supports direct reports in meeting conversion timelines and requirements.
• Manages a staff of multi-functional and technical professionals:
• Performance management: establishes clear performance goals that align with team, division, and corporate goals; communicates strengths/development needs; mentors and coaches team members; provides challenging assignments and opportunities for development; recognizes, rewards, and communicates individual accomplishments and contributions.
• Staffing: approves hiring recommendations; holds direct reports accountable for staff continuity; maintains varying and complimentary levels of skills, knowledge, and abilities across multiple teams.
• Employee relations: fosters and promotes cooperation and information sharing among team members; proactively addresses performance issues through appropriate Human Resources tools.
• Uses knowledge of FIS’s conversion management principles and methodologies to identify, develop, and implement new processes, improve existing processes, and/or eliminate ineffective processes; holds teams accountable for compliance.
• Uses financial and qualitative information and tools to effectively establish and manage budget and revenue goals.
• Understands technical and functional concepts of FIS products including the interrelationships between products and technologies that support products.
• Interacts directly with clients at a senior/executive management level, managing problem escalation and providing sales support.
• Remains abreast of industry trends and technology standards.
• Other related duties assigned as needed.

REQUIREMENTS Bachelor’s degree in business, management information systems or computer science or the equivalent combination of education, training, or work experience.