Director, Enterprise Risk Management Issues & Events

Responsibilities

• Ensure effective management and enhancement of the bank’s Issues and Events Programs in alignment with business objectives and stakeholder expectations (including applicable regulatory frameworks)
• Drive cross-functional improvement efforts to the Issue and Event Management Program, including enhancements to enterprise-wide practices around Root Cause Analysis
• Drive proactive analysis and reporting around issues and events to identify enterprise-wide themes, trends, and opportunities for improvement
• Develop and deliver appropriate reporting to senior management and the Board of Directors
• Competencies
• The ideal candidate will be a seasoned risk management professional with strategic leadership skills, and a proven ability to operate effectively in a complex, highly regulated environment. Candidates should have a passion for leading risk management frameworks that improve our ability to be well managed and ensure we have a best-in-class enterprise risk strategy.
• Leadership:
• Able to lead a team through change to drive a culture of strong risk management
• Highly collaborative, energetic, results-oriented, and entrepreneurial in nature
• Approaches risk management with a forward lean and an orientation towards innovation
• Understands and embraces the power of technology, analytics, and automation to drive error-free execution from a second line perspective
• Strong Business Judgment:
• Able to employ judgment and experience to make rapid and complex decisions
• Able to influence and build consensus among peers and senior leaders leveraging sound logic and intellectual horsepower
• Able to identify critical issues and to resolve them quickly
• Communication:
• Exhibits leadership presence with highly developed interpersonal, presentation, and communications skills (written and oral)
• Communicates easily at all levels of the organization, as well as with external parties including regulators and consultants
• Has good knowledge of the regulatory landscape in the financial industry and an ability to interact regularly with the multiple Federal banking regulators with jurisdiction over Capital One
• Basic Qualifications:
• Bachelor's degree or military experience
• At least 9 years of risk management experience
• At least 7 years of experience in financial services
• At least 5 years of people management experience
• Preferred Qualifications:
• 10+ years of experience leading risk programs, projects or initiatives across an organization
• 8+ years of experience in financial services
• 6+ years of experience in people management
• At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
• The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
• If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
• For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
• Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
• Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).