Director, Emerging Payments

What is the Opportunity?

The Director, Emerging Payments leads the Emerging Payments product team and will be responsible for the following mandates:

• Leading and managing the bank’s current payment product portfolio (Interac e-Transfer capabilities, Request To Pay, Online Tax Filing (OLTF), and Transactional Risk), while architecting our vision for optimal payment solutions and emerging payment opportunities.
• Launching our Real-Time Rail (RTR) (i.e. Real-Time Payment) capabilities for commercial banking portfolio, including driving the commercialization strategy and activities to drive growth and adoption.
• Evolving our emerging payments portfolio through the evolving payments landscape and maintaining a pulse on the competitive and market landscape with respect to payments end-to-end.
• Managing a dedicated team of product managers, helping each member to identify and achieve their professional and career developmental goals, and fostering a collaborative work environment

What Will You Do?

• Drive the product vision, strategy and development with respect to Interac e-Transfer capabilities and launch of Real-Time Rail (RTR) for commercial clients as a critical component of the bank’s broader payment ecosystem.
• Lead the end-to-end creation and development of our emerging payments product strategy and formulate the short and long-term visions of the product roadmap (Interac, RTR, OLTF).
• Contribute to and execute against the new-products roadmap, while providing clear, timely status updates on progress, risks, and trade-offs
• Set and communicate product vision and strategic direction; hold your team accountable to outcomes and outputs; maintain competitive awareness of payments landscape, industry changes, and emerging trends.
• Collaborate and manage vendor relationships, including engagements with industry partners

• Build, lead, and develop a team of product managers; establish standards for product discipline, prioritization, and execution
• Collaborate within the wider product organization
• Grow and develop team members in line with professional developmental goals

• Partner with Technology, Operations, Lines of Business, Legal, Risk, and Compliance to translate product requirements into delivered capabilities; engage Lines of Business, as primary customers, ground products in real client needs.
• Craft compelling product narratives and business cases to secure investment and stakeholder alignment
• Communicate seamlessly across all audience levels from executive narratives to detailed working sessions on product direction and impact

What Do You Need to Succeed?

• 5+ years in product management, including 3+ years with full P&L/business accountability for a product line and proven track record of launching products and enhancing existing products to quantified objectives (e.g. revenue, adoption, retention).
• Experience with payment products, Interac and/or real-time payments, and thought leadership regarding emerging technology changes (i.e., API’s, embedded payments, etc.).
• 2+ years people management/ leadership experience
• Experience setting product vision and roadmaps for teams and holding them accountable to outcomes through in-house build and delivery
• Effective communication skills with ability to seamlessly shift between executive-level narratives and detailed working sessions; proven capability to craft compelling product stories to secure investments.
• Excellent communication skills across all audience levels with proven ability to craft compelling executive-level product narratives to secure stakeholder investment.
• Data-driven and customer-centric mindset with demonstrated ability to leverage qualitative and quantitative insights to inform decisions
• Demonstrated comfort with ambiguity and capability to influence without direct authority
• Experience with managing and working with vendor relationships and driving towards desired business outcomes

Nice to Have

• RBC experience (e.g., P&L, Channels/Digital or equivalent).
• Prior experience with emerging payment technologies and a pulse on the payments landscape.

What’s in It for You?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Make a real difference: Lead the evolution of payments solutions that directly impact how commercial customers operate and succeed.
• Work in a dynamic, collaborative team: Join a progressive, high-performing organization that values innovation and cross-functional partnership.
• Grow and develop: Take on challenging work that stretches your capabilities and accelerates your professional growth.

Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Long Term Planning, Product Development Lifecycle, Product Development Methodology, Product Management, Product Services, Results-OrientedAdditional Job Details

CanadaWork hours/week:

Full timePlatform:

2026-09-25Note****: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

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