Director – Emergency Care

Requirements

• Master’s degree in a clinical or health-related discipline; CHE or equivalent leadership designation preferred
• 5–7 years of progressive leadership experience in a complex acute care, multi-site environment, ideally within Emergency Services
• Demonstrated success in leading system-level change, improving patient flow, and achieving sustainable performance outcomes
• Strong knowledge of quality improvement methodologies (e.g., LEAN), performance measurement, and benchmarking practices
• Proven ability to lead in a unionized environment, with a solid understanding of labour relations and workforce engagement strategies
• Exceptional relationship-building skills, with demonstrated ability to influence, negotiate, and build consensus across diverse stakeholder groups, including physicians
• Experience fostering a culture of accountability, inclusion, and high performance, with a focus on staff engagement and well-being
• Strong team engagement, facilitation, and coaching skills to build team morale and improve culture and employee retention
• Strong business and financial acumen, including planning, resource allocation, and utilization management
• Strong fiscal experience including preparing budget proposals, briefing notes, and business cases, monitoring fiscal performance, and implementing strategies to improve efficiency and outcomes
• Excellent communication, critical thinking, and decision-making skills, with the ability to operate effectively in a fast-paced, high-pressure environment
• Demonstrated commitment to equity, diversity, and inclusion, with the ability to lead within a diverse patient and staff population
• Strong track record of ethical leadership, professionalism, and organizational stewardship
• Excellent work performance and attendance record
• This opportunity is posted to support the recruitment of an existing vacant position.
• Accommodation and Diversity Statement: Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.
• We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Learn more about our exciting opportunities by following SHNCareers on Instagram , Twitter , and Facebook .