Director- Content QA (E Learning)

LRN is the world’s leading dedicated ethics and compliance SaaS company, helping more than 30 million people every year navigate complex regional and global regulatory environments and build ethical, responsible cultures. With over 3,000 clients across the US, EMEA, APAC, and Latin America—including some of the world’s most respected and successful brands—we’re proud to be the long-term partner trusted to reduce organizational risk and drive principled performance.

Named one of Inc Magazine’s 5000 Fastest-Growing Companies, LRN is redefining how organizations turn values into action. Our state-of-the-art platform combines intuitive design, mobile accessibility, robust analytics, and industry benchmarking—enabling organizations to create, manage, deliver, and audit ethics and compliance programs with confidence. Backed by a unique blend of technology, education, and expert advisement, LRN helps companies turn their values into real-world behaviors and leadership practices that deliver lasting competitive advantage.

We are looking for a strategic and execution-focused leader to drive continuous improvement across Quality Assurance and Delivery functions. This role will be responsible for identifying systemic issues through escalations, ensuring robust Root Cause Analysis (RCA), and driving the implementation of corrective and preventive actions across teams.

This is a high-impact role that goes beyond QA operations, focusing on eliminating repeat issues, improving customer experience, and strengthening delivery excellence at scale.