Director, Client Development

ASTOUND is a global experience design company delivering memorable brand experiences through a multi-disciplinary team across strategy, creative, digital, and fabrication. With key offices in Las Vegas, Portland, and Toronto, and 600,000+ square feet of fabrication space, we bring architectural fabrication, brand strategy, retail design, and immersive environments to life for leading brands across 40+ countries.

The primary focus is to grow client relationships and revenues through the effective delivery of ASTOUND’s offerings, working with members of the office’s senior leadership team and serving as a trusted advisor to the client.

K EY RESPONSIBILITIES:

Business Development:

Actively search and network for new business opportunities, whether it’s a New Account or within an Existing Account; consistently maintain a healthy sales pipeline and close deals to increase market share and revenue.

Lead Management:

Qualify inbound leads and collaborate with the internal Creative & Solutioning team to nurture and convert leads into profitable relationships.

Client Relations:

Develop and maintain strong relationships with key decision-makers within client organizations to ensure long-term business partnerships and growth.

Sales Leadership & Brand Advocacy:

Lead in Win Strategy and oversees collaboration of cross-disciplinary internal teams to drive to a win.

Demonstrate that ASTOUND is a trusted, strategic partner to the client and drive a spirit of service and innovation with clients and internal team members

Understand clients’ business and business issues and serve as a trusted advisor to drive effective solutions

Develop, write and present incremental project proposals, scopes of work, schedules and staffing plans

Build and maintain effective client relationships, ensuring that all client needs are listened to, understood and responded to in a timely way

Collaborate with the creative, sales and marketing teams to develop strategies that enhance brand visibility and attract potential clients.

Be able to quickly identify an opportunity and bring in Subject Matter Expert (SME) as see fit.

Be a champion of extraordinary work – by providing inspiration, leadership and expertise in the agency’s offerings

Exceed expectations with the overall quality of the work (ideas and impact), yielding recognition from the industry, award shows and our clients

People Management

Ensure regular team meetings and manage communications between team members, ensuring all deadlines are met

Promote collaboration and respect amongst team members

Your Mentality & Activity

You say “yes” more than “no”

You demonstrate a strong ability to lead multiple assignments at one time

You’re comfortable in front of clients and confident in your role

You’re a team player who is strong at collaboration and always willing to support others

You are highly organized, with a keen eye for detail

You are a believer in your accounts and are diligent in account growth planning (and do it on an annual basis for your accounts)

You track and update your account activity daily. You realize your attention to “Pipeline Accuracy” is imperative to your individual & the organizations success

You are budget conscience and respectful of both the client’s desires and demands as well as ASTOUND costs. You continually educate our clients on “what it takes” to accomplish specifics asks and help clients realize the value we provide.

We are proud to be an equal opportunity employer, and we welcome talented individuals from all backgrounds to apply. Our goal is to ensure that every candidate is evaluated solely on their qualifications, merits, and potential to contribute meaningfully to our team and mission.