Director, Central Operations (Data Centers)

• Serve as the central point of coordination for data center operations programs across all sites
• Develop strategies to improve productivity, measuring performance and operational procedures
• Partner with Facilities, IT, and Physical Security teams to ensure alignment, consistency, and execution of operational priorities
• Lead standardization of processes, tools, and reporting across the portfolio
• Provide direction, strategy and leadership to the Central Operations team
• Champions a culture of knowledge sharing, ensuring best practices and lessons learned are disseminated across all sites
• Use change management and communication strategies to drive adoption of new processes, systems, tools and reporting

• Establish and govern standards for escalation, crisis management, root cause analysis, and continuous process improvement.
• Supports quality audits in conjunction with operations, compliance, security and IT to manage site risk
• Oversee the centralized command center for all DCs

• Develop and maintain Edged Asset naming convention & labeling governance.
• Responsible for quality assurance for asset meta data and equipment turn over from construction.
• Oversee the Asset Management program including planning & scheduling, vendor management, asset tracking and warranty program.
• Spare parts inventory management, requiring coordination with OEM, suppliers and establishing RSPL (Recommended Spare Parts List) for the data centers.

• Develop and maintain standard operating procedures (SOPs), playbooks, and operational frameworks.
• Ensure consistency in execution of maintenance, security, and IT operational processes.
• Establish audit procedures to manage compliance and governance
• Leverage SharePoint or similar platforms to maintain centralized, controlled documentation.

• Support enterprise strategy for performance monitoring across all data centers, aligning KPIs and organizational objectives utilizing Power BI to drive efficiency, uptime, and customer satisfaction.
• Develop and maintain reporting frameworks that provide visibility into key operational metrics (e.g., uptime, MTTR, MTBF, work order completion).
• Analyze performance data to identify trends, gaps, and improvement opportunities.

Impact of the Role

• Enables consistent, reliable operations across all data centers
• Improves visibility, accountability, and performance through systems and data
• Reduces operational risk and enhances uptime
• Builds the foundation for scalable growth

• Bachelor’s degree in engineering, operations, or related field
• 12+ years of experience in data center operations, mission-critical environments
• Experience managing or administering CMMS and operational systems
• Strong understanding of facility maintenance , critical infrastructure, incident management and uptime requirements
• Experience in data center or colocation environments
• Deep expertise with platforms such as SharePoint, Maximo, eMaint or similar systems
• Experience with EHS systems and regulatory compliance
• Knowledge of operational excellence methodologies (Lean, Six Sigma, etc.)
• Experience building dashboards and analytics (Power BI, Tableau, etc.)

• Strong systems thinker with attention to detail and scalability
• Proven ability to operate both strategically and tactically
• Excellent cross-functional collaboration and stakeholder management skills
• Data-driven decision-maker with strong analytical capabilities
• Effective communicator with experience presenting to senior leadership

Edged is an equal opportunities employer.

We believe in ensuring equal access to employment opportunities for all.

We assess candidate qualifications and make recruiting decisions based on the experience, capabilities and skills you share with us in your application and applicable materials.

Hiring and employment decisions within Edged are not based on religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; P TO; employee assistance program; and other company benefits.

for the role will depend on a number of factors, including your qualifications, location, skills, competencies, and experience and may fall outside of the range shown.

• A fast-paced, entrepreneurial culture focused on innovation.
• A flexible, autonomous work environment.
• A culture of respect, learning, and excellence.
• Experienced, highly talented experts as team peers.
• Growth and travel opportunities.
• A team of change-makers having a significant impact on people and the planet.

Contact : edcrecruiting@edged.us