Director, Account Manager

managing and developing teams.

resolving client escalations, prioritizing competing work and driving measurable service outcomes.

using service performance metrics, operational benchmarks and client relationship data to guide decisions.

Ability to work outside of standard business hours as needed to support client escalations and business needs.

Bachelor’s Degree and/or a related field or equivalent combination of education, related experience and/or military experience.

that would be great to have:

Experience supporting Signature, Premier or DNA product lines.

Project Management Professional certification or project management experience.

working with senior banking leaders and decision-makers.

in account management, operations or client relationship management roles.

How you'll work:

This role is on-site Monday through Friday.

Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

This role require travel (25%+).

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role.

Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

at Fiserv:

Fuel Your Life program to support your physical, financial, social, and emotional well-being.

Paid holidays and generous time away policies.

No-cost mental health support through Employee Assistance Programs.

Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.

Eight Employee Resource Groups to foster a collaborative culture and expand your network.

Unparalleled professional growth with training, development, and internal mobility opportunities.

Medical, dental, vision, life, and disability insurance options available from day one.

Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.

Tuition assistance and reimbursement program.

Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.

Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com.

Please note our AskHR representatives do not have visibility to your application status.

Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.

Please do not send resumes to Fiserv associates.

Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv.

Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate Fiserv email address.