Direct Support Professional

Our Acute Behavioral Services (ABS) group homes support individuals with complex mental health and behavioral needs. Many of the people we serve have experienced frequent crises, hospital stays, or legal involvement. They may have a history of failed placements and need a highly structured environment to succeed.

Our homes are specially designed for safety, and our approach is consistent, person-centered, and focused on helping individuals reach their goals while maintaining safety for everyone. Due to the challenging nature of this work, staff receive training in behavioral support and crisis response, including the use of manual restraints when necessary.

Provide direct support to individuals with intensive behavioral and mental‑health needs, using person‑centered approaches focused on safety, skill‑building, and positive engagement.

Support individuals in accordance with behavior support plans, treatment plans, crisis-prevention strategies, de-escalation techniques, and manual restraint procedures as trained.

Maintain a clean, safe, structured living environment; assist with daily living skills, household tasks, activities, transportation, and community engagement.

Accurately document services, behavioral observations, health concerns, and program activities using electronic systems (T‑logs, Therap, health tracking).

Monitor behavioral changes, identify escalation indicators, and communicate proactively with supervisors and team members during crisis or safety situations.

Support family and personal contacts, assist with appointments, medication administration tasks (as allowed), and follow all medical and nutrition plans.

Participate in team meetings, provide feedback on individuals’ needs, and assist in training new staff while modeling positive, professional behavior.

Maintain home safety, follow emergency procedures, and ensure compliance with protocols and individual support plans.