Dir, Software Engineering

Required Qualifications

• · Minimum 12 years of software engineering or technology leadership experience, including 5+ years leading managers or senior managers in complex organizations.
• · Proven experience leading a multi-disciplinary technology organization spanning product, engineering, delivery, quality, and reliability functions, with end-to-end ownership from requirements through release and production operations for high-traffic, consumer-facing platforms.
• · Strong understanding of content management systems, personalization platforms, e-commerce and transactional experiences, and modern full-stack web development, including performance optimization.
• · Demonstrated ability to establish engineering standards, drive architectural decisions, and implement AI tools and practices to improve productivity and efficiency.
• · Extensive experience leading Agile delivery at scale (Scrum, Kanban, SAFe, or equivalent) and owning quality and reliability outcomes, including release planning, dependency management, delivery metrics, and incident management.
• · Experience as a site, office, or country leader — or equivalent accountability for a location's culture and operations — including influencing employees and functions that do not report to you across a dotted-line, multi-time-zone model.
• · Track record of building and mentoring high-performing engineering teams and leaders, fostering trust and an inclusive culture, with comfort influencing at senior leadership levels.
• · Proven record of vendor and service provider negotiations, especially on technology features, roadmaps, and licensing optimization.
• · Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or a related technical field, or equivalent work experience.

Preferred Qualifications

• · Experience standing up or scaling a new office or global capability center — hiring at pace, establishing culture and operating norms, and building fully accountable product teams rather than augmented capacity.
• · Experience leading technology teams in India, with working knowledge of the Bangalore talent market and local employment practices.
• · Expertise in modern web frameworks (e.g., React, Angular, Astro, Django), enterprise content management systems (e.g., Adobe Experience Manager, Tridion), and personalization, messaging, and localization platforms (e.g., Adobe Experience Platform, Adobe Journey Optimizer).
• · Experience with cloud platforms (AWS, GCP, or Azure), microservices architectures, and container orchestration (e.g., Kubernetes).
• · Experience scaling SRE and observability practices — SLO and error-budget frameworks, monitoring and tracing, and resiliency testing — in a 24x7 consumer-facing environment.

Additional Information