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Dir of Beverage Operations

Caesars Entertainment
Stateline, USA
Full-time
Senior · 5+ years experience
Onsite
Discovered 1 weeks ago
Free

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Responsibilities

  • Assist the VP of Food and Beverage in establishing Beverage strategy and positioning. Think strategically and operationally about factors such as beverage concepts, pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to the overall Beverage products.
  • Directs the development and administration of controls for all phases of the department in an economical and profitable manner, while maintaining established standards
  • Assists with financial and business operating plans and capital expenditure plans that are consistent with the overall strategic positioning of the property.
  • Anticipates and reacts to changes in planning assumptions and alters plans as necessary.
  • Formally presents updates to plans and provides appropriate explanations and solutions to variances.
  • Responsible for actively building and retaining customer relations and acting as a mentor to team members to provide superior customer service.
  • Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills.
  • Recommends changes including hiring, promotion, demotion and release of personnel.
  • Implements new concepts/trends with shared vision by the VP of Food and Beverage.
  • Stays abreast of industry trends, consumer preferences and expectations and competing beverage offerings.
  • Ensures the beverage service at Caesars Entertainment is distinguishable from competitors in the area.
  • Manages long term finances, including budget preparation, capital expenditures and analysis of financial performance.
  • Manages safety and sanitary conditions of all assigned areas to preclude liability and ensure integrity of necessary for liquor licensing and health permits.

Qualifications

  • High School Diploma or equivalent; College Degree preferred
  • Minimum of five years Food & Beverage experience
  • Two years supervisory experience
  • Fluent and literate in English
  • Good communication skills, both verbal and written
  • Good interpersonal skills, with emphasis in relationship building
  • Good problem solving skills
  • Good customer service skills, both internal and external
  • Ability to negotiate with diverse departments
  • Ability to implement strategic visions/plans into day-to-day operations
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
  • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
  • Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

  • Mobility to move quickly around the property
  • Visual and auditory range must include immediate environment
  • Manual dexterity to operate office equipment
  • Ability to coordinate multiple tasks simultaneously
  • Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

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