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Digital Transformation Manager
Collectif numérique responsable et soutenable (NRS)
, UAE
Full Time
Manager
Digital StrategyProcess ImprovementChange ManagementERPCRMCloud Computing
Free
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Digital StrategyProcess ImprovementChange Management
About the Role
Collectif numérique responsable et soutenable (NRS) is seeking a Digital Transformation Manager in Dubai to lead enterprise digital initiatives, drive automation, and improve operational efficiency.
Key Skills for This Role
Digital StrategyProcess ImprovementChange ManagementERPCRMCloud Computing
Responsibilities
- Develop and execute digital transformation strategies aligned with business goals
- Analyze and redesign business processes to improve efficiency and scalability
- Lead the deployment of ERP, CRM, cloud, AI, automation, and analytics solutions
- Drive user adoption through communication, training, and stakeholder management
- Establish metrics and monitor transformation success and return on investment
- Manage budgets, timelines, resources, risks, and project delivery
- Identify operational challenges and recommend technology enabled solutions
- Evaluate emerging technologies and drive continuous improvement initiatives
Requirements
- Bachelor's Degree in Business, Information Technology, Engineering, or related field
- Experience in digital transformation, consulting, technology, or operations management
- Knowledge of Agile, Scrum, Lean, Six Sigma, or Change Management frameworks
- Experience with ERP, CRM, cloud computing, automation, AI, or analytics tools
- PMP, Prince2, Lean Six Sigma, MBA, or related certifications preferred
Full Job Posting
Position Overview
- Mid Level to Senior Management Role
- Digital Strategy / Business Transformation / Technology / Operations
- Process Improvement | Automation | Innovation | Change Management
- The Digital Transformation Manager is responsible for driving organizational change through technology, process improvement, automation, and innovation.
- This role bridges business and technology teams to deliver measurable improvements in efficiency, productivity, and customer experience.
Core Responsibilities
- Develop and execute digital transformation strategies aligned with business goals.
- Analyze and redesign business processes to improve efficiency and scalability.
- Lead the deployment of ERP, CRM, cloud, AI, automation, and analytics solutions.
- Drive user adoption through communication, training, and stakeholder management.
- Establish metrics and monitor transformation success and return on investment.
- Manage budgets, timelines, resources, risks, and project delivery.
- Identify operational challenges and recommend technology enabled solutions.
- Evaluate emerging technologies and drive continuous improvement initiatives.
Education & Qualifications
- Bachelor's Degree in Business, Information Technology, Engineering, or related field
- Experience in digital transformation, consulting, technology, or operations management
- Knowledge of Agile, Scrum, Lean, Six Sigma, or Change Management frameworks
- Experience with ERP, CRM, cloud computing, automation, AI, or analytics tools
- PMP, Prince2, Lean Six Sigma, MBA, or related certifications preferred
- Strong business and technology understanding
Ideal Candidate Profile
- Strong strategic and analytical thinking
- Leadership and stakeholder management skills
- Experience in transformation, consulting, or operations
- Knowledge of enterprise technologies and digital platforms
- Strong project and program management capability
- Results oriented mindset
Career Progression
- Business Analyst / Process Analyst
- Transformation Consultant
- Digital Transformation Manager
- Business Transformation Director
- Chief Transformation Officer (CTO)
- Chief Operating Officer (COO) / Chief Executive Officer (CEO)
What You Will Gain
- Experience leading enterprise wide transformation programs
- Exposure to executive strategy and decision making
- Hands on experience with emerging technologies
- Collaboration with senior leadership and cross functional teams
- Expertise in process optimization and organizational change
- Strong pathway toward executive leadership roles
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