Digital Services - Managed Operating Environment Specialist

This role will suit someone who has prior experience as a technical specialist in a Citrix environment, and who is looking to develop some complementary skills in the MS Exchange space.

Working in a dynamic team environment you have excellent verbal and written communication skills, with a strong customer focus and a desire to create a positive end-user experience. You are willing to share your Citrix expertise, and to learn new skills to support the team’s requirements.

Tertiary degree qualification in IT, Computer Science or equivalent industry experience

Minimum 5 years of experience in Information Technology

Minimum 3 years’ experience in delivery, implementation and operation of managed operating environment services.

Technical experience with supporting a large Citrix Environment

Experience with various versions of Citrix from XenApp 6.5 to Citrix Cloud

Experience with Citrix provisioning tools such as PVS and MCS

Excellent communication skills, flexibility, team focus and dedication to customer service

Ability to communicate complex technical problems effectively

Ability to problem solve difficult issues and come to a technical solution that meets business needs

Demonstrated people collaboration skills

Demonstrated experience working with quality frameworks

Demonstrated experience in working with Windows Desktop and Server Operating Systems, Group Policy, application packaging, SCCM, Intune, Autopilot Exchange Online and Exchange Hybrid and Microsoft 365

For more information, or to request an accommodation information, you can contact sunil.nagarajan@sydneywater.com.au

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a Dayforce talent profile in our Talent Community. We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with Dayforce Terms , Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application . Please see the position description for the role’s full accountabilities.