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Digital Product Manager – foCus Policy Management
Allstate Canada
Toronto, CAN
Full Time
Senior
Hybrid
Yesterday
Backlog ManagementCommunicationData Driven Decision SupportProduct Management LeadershipStakeholder AlignmentUser Story
Free
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Backlog ManagementCommunicationData Driven Decision Support
About the Role
Allstate Canada is seeking a Digital Product Manager to lead product direction for the foCus policy team, a business-critical platform for insurance experiences. The role involves defining product vision, managing backlog, and partnering with engineering.
Key Skills for This Role
Backlog ManagementCommunicationData Driven Decision SupportProduct Management LeadershipStakeholder AlignmentUser Story
Responsibilities
- Own and drive the product vision, roadmap, and priorities for the foCus policy team, aligned to business goals and customer outcomes.
- Translate complex business, regulatory, and operational needs into clear product direction, prioritized backlog, and delivery ready user stories.
- Partner with engineering to deliver both new capabilities and production stability through a single, outcome focused backlog.
- Lead Discovery and Framing and Inception sessions with stakeholders including sales, underwriting, compliance, law, and business architecture.
- Define product vision and strategy, balancing strategic goals with execution, while managing technical debt.
- Define and track meaningful success metrics to measure customer value, operational performance, and delivery outcomes (KPIs).
- Support end to end testing, production releases, and validation.
- Co own and lead incident responses and root cause analysis with the Managing Engineer.
- Clearly communicate product strategy, decisions, and progress through reviews, demos, and stakeholder engagement.
- Participate in after hours Emergency Conference Call (ECC) bridge calls as required.
Requirements
- Strong product leadership experience in complex, cross functional environments with competing priorities
- Ability to translate ambiguous problems into clear outcomes, priorities, and execution plans
- Proven strength in backlog management, user story definition, and delivery sequencing
- Ability to influence and align stakeholders across business and technology
- Advanced communication skills, with the ability to present clearly and tailor messaging to diverse audiences
- Data driven mindset, using metrics to guide decisions and demonstrate impact
- Comfortable partnering with engineering teams in outcome based delivery (OBD) environments
- High ownership, sound judgment, and adaptability in fast paced, evolving contexts
Full Job Posting
Job Description
- In this role, you will lead product direction for the foCus policy team — a business critical platform that powers core insurance experiences across quoting, servicing, and renewals. You will operate at the center of customer experience, regulatory delivery, and operational efficiency, shaping solut
Accountabilities
- Own and drive the product vision, roadmap, and priorities for the foCus policy team, aligned to business goals and customer outcomes
- Translate complex business, regulatory, and operational needs into clear product direction, prioritized backlog, and delivery ready user stories
- Partner with engineering to deliver both new capabilities and production stability through a single, outcome focused backlog
- Lead Discovery and Framing and Inception sessions with stakeholders including sales, underwriting, compliance, law, and business architecture
- Define product vision and strategy, balancing strategic goals with execution, while managing technical debt
- Define and track meaningful success metrics to measure customer value, operational performance, and delivery outcomes (KPIs)
- Support end to end testing, production releases, and validation
- Co own and lead incident responses and root cause analysis with the Managing Engineer
- Clearly communicate product strategy, decisions, and progress through reviews, demos, and stakeholder engagement
- Participate in after hours Emergency Conference Call (ECC) bridge calls as required
Qualifications
- Strong product leadership experience in complex, cross functional environments with competing priorities
- Ability to translate ambiguous problems into clear outcomes, priorities, and execution plans
- Proven strength in backlog management, user story definition, and delivery sequencing
- Ability to influence and align stakeholders across business and technology
- Advanced communication skills, with the ability to present clearly and tailor messaging to diverse audiences
- Data driven mindset, using metrics to guide decisions and demonstrate impact
- Comfortable partnering with engineering teams in outcome based delivery (OBD) environments
- High ownership, sound judgment, and adaptability in fast paced, evolving contexts
Bonus Qualifications
- Experience with insurance policy administration, underwriting, or servicing platforms
- Experience working in regulated environments with compliance driven delivery requirements
- Knowledge of Extreme Programming (XP) or Agile methodologies
- Experience supporting agent or customer facing journeys with a focus on efficiency and usability
- Strong facilitation skills across discovery, prioritization, and stakeholder alignment sessions
- Familiarity with product, operational, and delivery performance metrics
Compensation
- Expected compensation for this role ranges from CAD 89,300.00 139,300.00 annually.
Benefits To Joining Allstate
- Flexible Work Arrangements.
- Employee discounts (15% on auto and property insurance, plus many other products and services).
- Good Office program (receive up to CAD 400 back after purchasing office equipment).
- Student Loan Payment Matching Program for Government Student loans.
- Comprehensive Retirement Savings Program with employer matched contributions.
- Annual Wellness allowance to support employees with improving health and wellbeing.
- Personal days.
- Tuition Reimbursement.
- Working within the community and giving back.
Role Designation
- Hybrid
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