Digital Operations Manager (18 months contract)

Position Overview

Key Responsibilities

• Identify monetization opportunities that support revenue growth, client retention, and operational efficiency.
• Define monetization requirements with Sales and Finance.
• Coordinate implementation and launch activities with Product, Programming, and Engineering.
• Validate monetization across digital properties for launch readiness.
• Provide campaign guidance and post-launch support.
• Maintain process documentation, workflow diagrams, and best-practice guidelines.
• Deliver KPI-driven operational insights with recommended actions.
• Monitor industry tools and trends and recommend process improvements.

Critical Qualifications

• Five or more years of Ad Operations, Business Operations, Project Management, or Product Management experience within digital media is required.
• A university degree or equivalent in business, technology, marketing, or a related field is required.
• Understanding of digital advertising technology, platforms, and industry trends is required.
• Knowledge of digital campaign KPIs and measurement methodologies, including viewability, is required.
• Experience with Charles Proxy, Chrome DevTools, JIRA, and Confluence is required.
• Proficiency in Microsoft Office is required.
• Self-driven, curious, proactive, organized, and detail-oriented working style is expected.
• Ability to manage multiple priorities and work independently and collaboratively is required.
• Exceptional written and verbal communication skills are required.
• French is required for positions in Quebec.

Work Arrangement

• The work arrangement is hybrid, with successful candidates based in Canada and reporting to a Bell office at least three days per week.
• The listed job locations are Toronto, Ontario, and Montreal, Quebec.