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As a Digital Learning Systems Administrator, you will play a key role in the day-to-day management, optimisation, and technical support of our learning platforms, ensuring they deliver an exceptional experience for learners, facilitators, and stakeholders. You will oversee platform administration, including user account management, role configuration, content organisation, and system performance monitoring. Working closely with end users, you will provide technical support, manage and respond to system-related queries through ServiceNow and the team inbox, troubleshoot issues, and develop user documentation to support platform adoption and engagement.
You will also be responsible for uploading, testing, and maintaining digital learning content, ensuring courses, assessments, videos, and other learning materials meet accessibility and platform standards. The role will support testing activities, including User Acceptance Testing, system updates, and content validation to ensure a seamless user experience.
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Experience administering Learning Management Systems and Learning Experience Platforms (LXP), including Cornerstone (CSOD), Docebo, or equivalent platforms
Strong analytical and problem-solving skills with the ability to identify, troubleshoot, and resolve system and user issues
Ability to effectively manage stakeholder communications during system changes, upgrades, and rollout activities
Knowledge of user management, role configuration, content uploads, and system administration within LMS/LXP environments
Strong organisational skills with the ability to manage multiple priorities and collaborate with a broad range of stakeholders
Experience supporting testing activities, including User Acceptance Testing (UAT), content validation, and system testing
A customer-focused approach to providing technical support and responding to system-related queries through ServiceNow or similar support channels
We support our people to be the healthiest and happiest versions of themselves. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Enjoy the flexibility of hybrid working, with a mix of time in the office and at home, while having plenty of opportunities to learn, grow, and take your experience to the next level.
If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.
Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.
International healthcare group providing insurance and health services.
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