Digital Learning Implementation Specialist
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Key skills for this role
About the Role
Alef Education is hiring a Digital Learning Implementation Specialist to engage schools and implement Alef products. The role involves training school leaders and teachers, analyzing data to improve usage, and driving long-term adoption of the platform.
Key Skills for This Role
Responsibilities
- Build and maintain customer relationships with school stakeholders, focusing on school leadership and teachers
- Train school leaders to support effective usage of the Alef Platform and its features
- Facilitate collection and analysis of student and teacher data to identify gaps and suggest solutions
- Lead training and support systems that enable teachers' product utilization and long term adoption
- Align education product/service goals with teacher and school leaders' needs
- Deliver coaching and support strategies to help school leadership, teachers, and students improve use of Alef solutions
- Collaborate with cross functional teams to develop effective processes, tools, and documentation
- Continuously improve personal knowledge and ability to enhance effectiveness
Requirements
- Ability to build and maintain customer relationships with school stakeholders
- Experience training school leaders and teachers on platform usage
- Skills in data collection and analysis to identify gaps and suggest improvements
- Experience leading training and support systems for product utilization and adoption
- Ability to align product goals with customer needs
- Experience delivering coaching and support strategies
- Ability to collaborate with cross functional teams
Full Job Posting
Role Overview
- The Digital Learning Implementation Specialist engages customers within assigned schools to effectively implement Alef Products and Services in support of student, teacher, school leadership and school success.
Key Responsibilities
- Builds and maintains customer relationships with school stakeholders, focusing on both school leadership team and teacher relationships to facilitate the effective usage of the Alef Platform.
- Trains school leaders to support effective usage of the platform, the platform data, and other features such as the Academy.
- Facilitates and supports the collection and analysis of student and teacher data using a variety of tools to identify gaps and suggest solutions for improvement.
- Leads training and support systems that enable teachers product utilization and long term adoption.
- Aligns education product/service goals and expectations with teacher and school leaders needs and expectations to enable long term product success.
- Responsible for delivering coaching and support strategies that help school leadership, teachers and students effectively improve their use of Alef solutions.
- Collaborates and aligns with cross functional teams to develop effective processes, tools, and documentation of standards that empower customer success.
- Takes initiative to continuously improve personal knowledge and ability to enhance effectiveness and team achievements.
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