Digital Integration Enablement Manager

Serve as the North America subject matter expert for EDI and API processes, providing guidance and support across integration projects.

Manage and prioritize integration requests while serving as the liaison between Sales, IT, Digital Transformation, Operations, and key business stakeholders.

Lead transformation initiatives that improve end-to-end electronic data exchange processes and expand Lenovo's digital commerce capabilities.

Develop and execute strategic integration roadmaps that drive operational efficiency and support business growth.

Champion the customer experience by proactively identifying pain points, escalating issues, and driving resolution.

Collect and analyze customer and partner feedback to improve the accuracy, functionality, and effectiveness of Lenovo's integration tools and platforms.

Partner with cross-functional teams to develop innovative solutions for customer-specific integration challenges.

Track, measure, and communicate program success through reporting, metrics, and executive updates.

Build strong relationships across internal teams and external partners to ensure alignment and successful project outcomes.

Present recommendations, project updates, and business cases to senior leadership and executive stakeholders.

Influence decision-making across functions through effective communication, collaboration, and data-driven insights.