Digital Communications Director

We are looking for a Director of Digital Communications to redefine how Cloudflare shows up online. In this role, you will think like a storyteller—transforming our deep data pools, research, and corporate milestones into a sophisticated, multi-platform strategy. You will oversee global social media, executive digital positioning, web-based storytelling, and community-driven engagement to build a cohesive, influential, and authentic digital brand.

You are a visionary storyteller, a sharp strategist, and an Internet-native thinker. You understand that how we communicate on GitHub, Reddit, Hacker News, and YouTube matters just as much as a headline in The Wall Street Journal. This role isn't just about managing a content calendar; it’s about strategically deploying Cloudflare's voice on LinkedIn, X, and via digital assets to influence enterprise buyers, developers, tech policy leaders, and the global business community.

If you understand Internet subcultures, appreciate a great tech meme, and know how to foster genuine developer loyalty at scale, this is your sandbox.

Experience: 10+ years of experience in corporate communications, digital strategy, or brand journalism, with at least 4+ years leading high-performing digital or social teams in the B2B tech or SaaS space.

Deep Tech Literacy: You don't need to write code, but you must be able to hold your own with engineers and product managers. You understand how the Internet works and can explain the "why" behind cloud infrastructure and cybersecurity.

Platform Fluent: You know the algorithms, subcultures, and unwritten rules of LinkedIn, X, Reddit, YouTube, and Threads. You know what builds authentic engagement and what feels like cringe corporate noise.

Exceptional Judgment: You possess a flawless editorial compass. You know exactly when to jump on a viral trend, when to remain serious, and how to handle sensitive geopolitical or cybersecurity issues online.

Collaborative Leadership: Proven ability to influence cross-functional teams, from Legal and Product to Policy and Investor Relations.

You have a background in tech journalism or have managed communications for an open-source project.

You are an active participant in the tech ecosystem yourself (we'd love to see your portfolio, blog, or digital projects).

You have a genuine obsession with making the internet a faster, safer, and more reliable place.

Compensation

Compensation may be adjusted depending on work location.

For Bay Area based hires: Estimated annual salary of $170,000 - $234,000

For New York based hires: Estimated annual salary o $163,000 - $224,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.