As the Nutrition Manager, you will play a key role in fulfilling Extendicare’s purpose of Helping People Live Better by leading culinary operations within a long‑term care home. Using a person-centered approach, you will lead and inspire your team to deliver pleasurable dining experiences that promote the wellbeing and quality of life of our residents. The Nutrition Manager is an operational leader who works collaboratively with the interdisciplinary team and key stakeholders to advance Extendicare’s mission to provide people with the care they need, wherever they call home. Key Outcomes: • Lead and develop a high-performing food service team that demonstrates Extendicare’s values and delivers exceptional service to our residents and families • Positively impact residents’ nutrition and enrichment through pleasurable dining experiences • Ensure accurate and timely provision of menu items reflective of each Resident’s plan of care • Effectively and efficiently manage the day-to-day culinary operations for the home • Support the home’s financial health by proactively managing the food and food service supplies budget, monitoring spending, and meeting financial targets • Maintain compliance with provincial legislation, company policies, regulatory standards, and collective bargaining agreements across all culinary operations functions within a unionized environment Key Responsibilities: • Providing sustained support and actively participating in quality improvement processes and development of quality improvement plans • Achieving Resident Satisfaction and Employee Engagement targets • Managing the food service for residents with a focus on their individualized nutritional plan of care • Working with the multidisciplinary team along with residents and families to customize personalized menus • Ensuring food and fluid interventions (as per resident’s plan of care) are prepared and served appropriately • Ensuring menu items provided meet the assessed needs of the residents • Collaborating closely with dietitians and dietary team members to ensure service delivery is consistently compliant with organizational policies, procedures, and all applicable legislation and regulatory requirements • Ensuring the team is following required infection prevention and control and food safety guidelines • ONTARIO ONLY: Completing low and moderate routine resident nutrition assessments as delegated by the Registered Dietitian (RD) • Maintaining operation excellence within defined budget • Managing vendor and community partnerships related to the delivery of culinary services • Hiring, training and engaging a team of dietary staff to deliver quality nutrition and culinary services in a unionized environment • Taking a hands-on approach to leading, mentoring, and helping the dietary team as required Qualifications: • ONTARIO ONLY: Current membership with the Canadian Society of Nutrition Management (CSNM) or Registered Dietitian • Valid Food Safety Handler's Certificate • Minimum of three (3) years of relevant dietary experience and one (1) year of leadership experience • Passion for food production, food service and long-term care • Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one Core Competencies (included for posting only): • Resident-Centred Nutrition and Culinary Practice • Customer Service and Communication • Leadership and People Management • Operational and Budget Management • Computer Skills and System Proficiency • Change Management • Analytical Thinking • Time Management • Attention to Detail Attributes of an Effective Leader: • Strategy Development: Understands the organization’s strategy and sets priorities to make it happen • Self-Motivated and Results Driven: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results • Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence • Effective Communication: Actively listens, seeking to understand all perspectives and communicates with respect • Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate • Builds High Performing Teams: Builds the capability of individuals and teams through continuous feedback, coaching, and a commitment to learning and development • Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement • Strategy Development: Understands the organization’s strategy and sets priorities to make it happen • Self-Motivated and Results Driven: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results • Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence • Effective Communication: Actively listens, seeking to understand all perspectives and communicates with respect • Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate • Builds High Performing Teams: Builds the capability of individuals and teams through continuous feedback, coaching, and a commitment to learning and development. • Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement. What Extendicare has to offer: At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect: • Continuous mentorship, support for life-long learning and growth opportunities • Opportunities for advancement and career growth within the organization • A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work • Employee Family Assistance Program • Robust benefits package Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.
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At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.
