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Diabetes Management Enrollment Specialist
Journey for Health
Gurugram, UAE
Full Time
Mid
3 weeks ago
Inside SalesConsultative SellingCRM ManagementObjection HandlingCommunicationHindi
Free
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Inside SalesConsultative SellingCRM Management
About the Role
Journey for Health is hiring an Enrollment Specialist for its diabetes care program in India. You will convert warm leads into enrolled members through consultative inside sales, working remotely with a pipeline of referred and inbound leads.
Key Skills for This Role
Inside SalesConsultative SellingCRM ManagementObjection HandlingCommunicationHindi
Responsibilities
- Work a warm lead pipeline via call, WhatsApp, and video (~50 70 meaningful conversations per week)
- Run structured discovery conversations to understand patient situation and connect program to their needs
- Handle objections confidently: cost, timing, scepticism, family dynamics
- Own the full enrollment journey from first contact to signed, activated member
- Maintain disciplined CRM pipeline with accurate stages and follow up cadences
- Hit monthly enrollment targets and contribute to India team OKRs
- Share real time front line insights with product and clinical teams
- Help define the India enrollment playbook as an early hire
Requirements
- 2 5 years of inside sales, health counselling, or enrollment experience with targets and conversion numbers
- Track record of hitting or exceeding goals in a phone or digital sales environment
- Experience at a digital health, wellness, or EdTech company (e.g., Fitelo, HealthifyMe, BeatO, Practo, BYJU's, Unacademy)
- Outstanding spoken communication in Hindi and English
- CRM discipline
- Comfortable with pace and ambiguity of an early stage startup
Full Job Posting
Role Overview
- Journey for Health has a clinically validated diabetes management program proven in the USA and Europe, now launching in India.
- As an Enrollment Specialist, you convert eligible and interested patients into active, enrolled program members.
- This is consultative inside sales with real mission — warm leads, structured conversations, and a product you can be genuinely proud of.
What You'll Do
- Work a warm lead pipeline via call, WhatsApp, and video — ~50–70 meaningful conversations per week
- Run structured discovery conversations to understand the patient's situation, fears, and readiness — then connect our program and products to what matters to them
- Handle objections confidently: cost, timing, scepticism, family dynamics
- Own the full enrollment journey — from first contact to a signed, activated member
- Maintain a disciplined CRM pipeline with accurate stages and follow up cadences
- Hit monthly enrollment targets and contribute to India team OKRs
- Share real time front line insights with the product and clinical teams
- As an early hire, help define the India enrollment playbook
What We're Looking For
- 2–5 years of inside sales, health counselling, or enrollment experience — with targets and conversion numbers you can speak to
- Track record of hitting or exceeding goals in a phone or digital sales environment
- Experience at a digital health, wellness, or EdTech company (Fitelo, HealthifyMe, BeatO, Practo, BYJU's, Unacademy, or similar)
- Outstanding spoken communication in Hindi and English.
- CRM discipline — you log calls, track stages, and follow up without being asked
- Comfortable with the pace and ambiguity of an early stage startup
What We Offer
- ₹8 –9 LPA fixed + uncapped performance incentive; on target total ₹10–11 LPA
- Early stage startup opportunity to shape team, culture, and playbook
- Global backing, local mission — launching a proven winner in the world's largest diabetes market
- Remote friendly, results based culture
- Health insurance for you and your family
- Annual learning stipend + access to global playbooks
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