DHS Record Searcher

Why You'll Love Working at ISN

We believe great employees deserve great support. Our comprehensive benefits package includes:

Comprehensive Medical Coverage with Prescription Benefits

Dental Insurance

Flexible Spending Accounts (FSA)

Company-Paid Short-Term & Long-Term Disability

Company-Paid Basic Life Insurance

401(k) Retirement Plan

Paid Time Off beginning on your first day of employment

Professional growth and leadership development opportunities

Position Summary

The Record Searcher supports federal background investigations by conducting comprehensive record searches and compiling investigative information into Reports of Investigation (ROIs) in accordance with customer requirements, federal regulations, and contract standards. This position performs both online and in-person record retrieval activities involving law enforcement agencies, courts, educational institutions, employers, healthcare providers, and other relevant sources.

The Record Searcher is responsible for obtaining, analyzing, documenting, and reporting information critical to the background investigation process while ensuring compliance with quality, timeliness, and production requirements.

Security Clearance: Active favorable adjudicated T5, T5R or HT

DHS experience highly desired

Flexible work location, Remote-friendly

Key Responsibilities

Conduct online and in-person record searches at law enforcement agencies, courthouses, educational institutions, employers, healthcare providers, and other authorized sources.

Retrieve and verify records pertinent to federal background investigations.

Conduct database searches utilizing approved investigative systems and resources.

Compile findings into clear, concise, and comprehensive Reports of Investigation (ROIs).

Ensure all investigative documentation complies with government standards, guidelines, and policies.

Maintain confidentiality and properly safeguard sensitive and personally identifiable information (PII).

Meet established quality, timeliness, and production standards.

Respond promptly to requests for additional information or case clarification.

Collaborate with reviewers, investigators, and management to ensure complete and accurate case documentation.

ISN Corporation is proud to be an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive workplace where all qualified applicants receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other status protected by applicable law.

ISN Corporation maintains a Drug-Free Workplace . All candidates must successfully complete a pre-employment background investigation prior to starting employment.

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