DevOps L2 Infrastructure Support Engineer in UAE
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Key skills for this role
About the Role
Andersen is hiring a DevOps L2 Infrastructure Support Engineer for a project ensuring stability, security, and support of enterprise systems in Abu Dhabi. The role involves incident management, root cause analysis, and maintaining VMware, Linux, Windows, and containerized environments.
Key Skills for This Role
Responsibilities
- Handling L2 support activities, including managing incident escalations from the client service desk
- Performing root cause analysis and troubleshooting infrastructure related issues
- Providing on call support in accordance with defined SLA priorities (1h / 8h / 2d)
- Supporting and maintaining VMware ESXi / VMDK environments
- Configuring and maintaining LXD (QEMU/KVM) virtualization environments
- Managing the full lifecycle of virtual machines based on Windows Server 2022
- Administering and maintaining containerized environments (NGINX, Kafka)
- Troubleshooting network connectivity issues across overlay and underlay networks
- Ensuring stable connectivity between containers and Windows VMs, as well as between application layers and SQL Server
- Assisting in deployment activities coordinated with distributed teams
- Supporting rollback procedures and managing production changes
- Performing OS and infrastructure patching activities
Requirements
- Experience in DevOps / Infrastructure / System Engineering for 2+ years
- Experience with VMware ESXi and VMDK based deployments
- Experience in Linux administration (Ubuntu Server)
- Experience with Windows Server 2022
- Experience working with Microsoft SQL Server
- Experience with LXD (Linux Containers)
- Experience with QEMU / KVM virtualization
- Experience managing containerized workloads (e.g., NGINX, Kafka)
- Strong understanding of networking fundamentals (TCP/IP, subnetting, routing)
- Experience in incident management within L2 support models
- Experience with scripting using Bash
- Experience with automation using PowerShell
Full Job Posting
Company and Project Overview
- Andersen is hiring a DevOps L2 Infrastructure Support Engineer in UAE for a project ensuring stability, security, and support of enterprise systems.
- The customer is a technology company operating in a regulated domain, focusing on data processing, analytics, and risk management solutions.
- The project is focused on providing L2 DevOps and infrastructure support for enterprise grade on premises systems within a hybrid virtualization and containerized environment.
Responsibilities
- Handling L2 support activities, including managing incident escalations from the client service desk.
- Performing root cause analysis and troubleshooting infrastructure related issues.
- Providing on call support in accordance with defined SLA priorities (1h / 8h / 2d).
- Supporting and maintaining VMware ESXi / VMDK environments.
- Configuring and maintaining LXD (QEMU/KVM) virtualization environments.
- Managing the full lifecycle of virtual machines based on Windows Server 2022.
- Administering and maintaining containerized environments (NGINX, Kafka).
- Troubleshooting network connectivity issues across overlay and underlay networks.
- Ensuring stable connectivity between containers and Windows VMs, as well as between application layers and SQL Server.
- Assisting in deployment activities coordinated with distributed teams.
- Supporting rollback procedures and managing production changes.
- Performing OS and infrastructure patching activities.
Must have
- Experience in DevOps / Infrastructure / System Engineering for 2+ years.
- Experience with VMware ESXi and VMDK based deployments.
- Experience in Linux administration (Ubuntu Server).
- Experience with Windows Server 2022.
- Experience working with Microsoft SQL Server.
- Experience with LXD (Linux Containers).
- Experience with QEMU / KVM virtualization.
- Experience managing containerized workloads (e.g., NGINX, Kafka).
- Strong understanding of networking fundamentals (TCP/IP, subnetting, routing).
- Experience overlaying and underlay networking.
- Experience working with VPNs and restricted access environments.
- Experience in troubleshooting network issues across hybrid infrastructures.
Reasons why this job would be interesting to you
- Experience in teamwork with leaders in FinTech, Healthcare, Retail, Telecom, and others.
- The opportunity to change the project and/or develop expertise in an interesting business domain.
- Job conditions – you can work both fully remotely and from the office or can choose a hybrid variant.
- Guarantee of professional, financial, and career growth!
- The opportunity to earn an additional up to 1,000 USD per month by participating in the company's activities.
- Access to the corporate training portal.
- Bright corporate life (parties / pizza days / PlayStation / fruits / coffee / snacks / movies).
- Certification compensation (AWS, PMP, etc).
- Referral program.
- Private health insurance and compensation for sports activities.
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