Devices & IOT Field Engineering Manager
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Key skills for this role
Role Overview
This position is listed on behalf of a partner company seeking a Devices & IoT Field Engineering Manager based in the United Arab Emirates.
The role leads a regional Field Engineering team supporting customers through presales, solution architecture, and professional services.
The position combines Linux and embedded-systems expertise with people management, customer engagement, and strategic thinking.
The work is performed in a globally distributed, remote-first environment.
Key Skills for This Role
Full Job Posting
Role Overview
This position is listed on behalf of a partner company seeking a Devices & IoT Field Engineering Manager based in the United Arab Emirates.
The role leads a regional Field Engineering team supporting customers through presales, solution architecture, and professional services.
The position combines Linux and embedded-systems expertise with people management, customer engagement, and strategic thinking.
The work is performed in a globally distributed, remote-first environment.
Accountabilities
- Lead, develop, and support Field Engineers ranging from graduate to senior level.
- Set team objectives, plan priorities, and drive progress against goals, projects, and business commitments.
- Partner with leadership on team strategy, execution, and organizational priorities.
- Champion engineering excellence, disciplined processes, and effective organizational practices.
- Coach and mentor engineers through feedback and technical and career development support.
- Advise customers on complex problems and the business value of Linux and IoT technologies.
- Represent the team and products to customers, partners, stakeholders, and internal teams.
- Monitor team health and improve effectiveness, collaboration, and performance.
- Provide market and customer feedback to Product and Engineering teams.
- Collaborate across globally distributed teams and support international travel as required.
Requirements
- An undergraduate degree in Computer Science or a related technical discipline, or a compelling alternative professional background.
- Extensive embedded Linux experience, including Yocto or comparable technologies.
- Strong Linux expertise; Debian or Ubuntu experience is an advantage.
- Experience managing or leading a small engineering or technical team.
- Direct customer experience in technical, consulting, presales, professional services, or similar environments.
- Ability to explain complex technical concepts and communicate business benefits.
- Strong understanding of connected devices, IoT, edge computing, and secure and reliable device fleets.
- Excellent written and spoken English communication skills.
- Strong interpersonal skills, curiosity, adaptability, accountability, collaboration, and results orientation.
- Ability to learn quickly in a rapidly changing technology environment.
- RTOS experience is desirable; additional programming or spoken-language skills are a plus.
- Willingness and ability to travel internationally approximately twice a year for events lasting up to two weeks, plus occasional customer or industry engagements.
Benefits
- Globally distributed, remote-first working environment.
- Opportunity to work with modern Linux, embedded systems, IoT, edge computing, and open source technologies.
- In-person team sprints and company events approximately twice a year.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review based on location, experience, and performance.
- Performance-driven annual bonus or commission may be provided in addition to base compensation.
- Recognition programs, annual holiday leave, parental leave, assistance, and wellness benefits.
- Opportunities for international travel, team collaboration, learning, and professional growth.
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