Development Database Specialist

Process charitable contributions, including online gifts, checks, stock gifts, donor-advised fund grants, matching gifts, tribute and memorial gifts, gifts-in-kind, and other donations.

Ensure gifts are accurately recorded, coded, receipted, acknowledged, and attributed to the correct funds, campaigns, appeals, and designations.

Manage pledge administration, including pledge entry, tracking, reporting, reminders, and reconciliation.

Coordinate gift reconciliation activities with Finance.

Support acknowledgment and stewardship processes that ensure donors receive timely and accurate communication.

Develop and maintain procedures that promote consistency and accuracy in gift processing.

Serve as the primary administrator for the Development Department's CRM platform.

Maintain accurate donor, constituent, organization, and fundraising records.

Perform data audits, cleanup, deduplication, record merging, and quality assurance activities.

Configure and maintain donation forms, campaigns, events, dashboards, workflows, and reporting tools.

Create and maintain documentation, standard operating procedures, and user guides.

Provide CRM support and training to Development staff.

Collaborate with vendors and internal stakeholders to optimize system performance and functionality.

Create and maintain reports, dashboards, and fundraising data summaries.

Prepare recurring and ad hoc reports for Development leadership, Finance, executive leadership, and the Board of Directors.

Monitor fundraising activity, donor trends, campaign performance, and pledge fulfillment.

Provide accurate and actionable information that supports fundraising strategy and decision-making.

Conduct prospect research and donor information gathering.

Support special projects and department initiatives.

Assist with purchasing, vendor coordination, and invoice processing as assigned.

Participate in team meetings, professional development opportunities, and organizational activities.

Perform other duties as assigned.

At Blue Ridge Care, you'll join a mission-driven organization dedicated to providing compassionate care and support to patients, families, and our community. You'll work alongside caring and committed colleagues while helping ensure that philanthropy continues to strengthen and expand our impact.