Developer Relations Documentation Engineer

Primary responsibilities:

Own the health of Arize's product documentation: keep it accurate as we ship, and rewrite the parts that have stopped making sense

Build automated systems that monitor documentation quality, detect drift between docs and code, test that code samples still work, and draft updates for human review

Make our documentation work for coding agents as well as humans: structured content, machine-readable indexes, and real measurement of whether an agent can complete a task using our docs alone

Write and refresh tutorials, cookbooks and open-source demonstration repositories that take a developer from introduction to value quickly

Get Arize documented accurately outside our own site, working with integration partners, framework maintainers, and course and curriculum authors

Create a stellar onboarding experience for new users, judged by whether they get to their first working eval unassisted

Secondary responsibilities:

Take feedback from the community and turn it into actionable product insights that shape our open source and commercial product roadmaps

Assist our marketing team by providing source material for field marketing, SEO and answer-engine-focused website copy

Interact with our developer community at conferences, trade shows and local meetups, as well as online through our community Slack and other channels

Be the first point of contact for community members with product questions, directing them to the appropriate teams and channels

Collaborate with the Product team to prototype "spikes" for new features and product directions

Required qualifications:

3+ years in technical writing, documentation engineering, developer relations, or an engineering role with a lot of writing in it

Excellent technical communication skills, demonstrated by public-facing documentation, blog posts or videos you can point us to

Up-to-date engineering skills. You'll be writing code that maintains documentation, not only prose, so docs-as-code workflows, CI and general comfort working in a repo are assumed.

Working knowledge of LLM-based app development e.g. agents, RAG, orchestration frameworks. You do not need to be specifically familiar with Arize.

Genuine interest in how agents read and use documentation, and in building the tooling that makes that work

A curious and self-motivated continuous learner, comfortable with the ambiguities and rapid iteration of a startup environment

Willing to attend occasional evening and weekend events in-person either local to your location or (less frequently) within a few hours' travel time

Bonus qualifications:

Familiarity with the evaluations and observability space including products like Arize

Experience building automation around documentation: link checking, snippet testing, style linting, LLM-assisted review

Opinions about llms.txt, documentation MCP servers, and the other current attempts at machine-readable docs

Highly engaged in technical communities on forums like X, Reddit, Slack, Discord, Dev.to etc.

Existing experience running or contributing to open-source projects like Arize Phoenix

The estimated annual salary for this role is between $100,000 - $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

Arize’s mission is to make the world’s AI work—and work for people. Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.

Learn more about what we're doing here:

https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/

https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/

Diversity & Inclusion @ Arize

Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture

Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI

Culturally conscious events such as LGBTQ trivia during pride month

We have an active Lady Arizers subgroup