Developer Experience Lead

API Product Adoption: You own the adoption funnel from API key activation to first API call to first transaction to expanded endpoint usage. You instrument it, set the baseline, define the target, and drive the cross-functional work to move the number. This is the metric you are accountable for.

Time to First API Call: Drops from around 3 days to under 15 minutes within 90 days. You own the Quickstart, code snippets, and onboarding tutorials that make this speed possible, and you advocate for the product changes needed to remove the rest of the friction.

Instructional support tickets: reduced 40% within 90 days, with 42% of onboarding support requests as the baseline.

Spec drift: no spec drift incidents that reach production. The OpenAPI spec stays aligned to production as the platform evolves.

V1 Developer Portal: a public API doc portal (References, Guides, Changelog, sample apps) is live, searchable, and built on docs-as-code infrastructure. 100% of public endpoints have accurate request and response examples.

Developer advocacy presence: a published cadence of technical content (deep-dive guides, sample apps, integration patterns) that builds developer trust and drives inbound adoption. Establish the baseline, grow it quarterly.

DX roadmap: a written plan for SDK strategy, portal evolution, adoption analytics, and Agent Experience foundations and expansion (CLI, MCP)

Interactive docs experience: code playgrounds, Try It Now, in-browser sandbox.

Multimedia documentation skills: video tutorials, sequence diagrams, architecture diagrams that complement written documentation.

Developer advocacy or DevRel experience: you have written technical content for an external developer audience, shipped sample apps, or represented a product at developer events.

Foundational Ownership: You are the first hire in this function. You define the hiring standards, the voice, and the culture of Developer Experience at OpenFX. As the function scales, you lead the team.

Greenfield Architecture: You are building the DX product from the ground up. You build the system right the first time, selecting the stack, the taxonomy, and the governance model from scratch.

The Frontier of Finance: You will learn the inner workings of global finance (FX liquidity, settlement, treasury), and you will apply them to the new payment stack as well as the legacy rails of the past. Our technology is novel; you teach developers how to think about the future of money and define the vocabulary of the industry.

Where This Role Grows: The next milestone is Agent Experience. AI agents are becoming first-class consumers of APIs alongside human developers. As Developer Experience matures, you lead the expansion into agent-native tooling: MCP servers that expose OpenFX as agent-callable tools, SDKs and CLIs designed for both human and autonomous consumption, semantically structured documentation that LLMs can parse natively, evaluation suites that test whether agents can invoke OpenFX correctly from natural language, and sandboxing patterns that let agents transact safely. Few companies have a clear owner for what Agent Experience means at the API layer. You define this discipline at OpenFX, and you do it from a foundation of human Developer Experience that already works.

The Team: You are joining a team of ex-Stripe, J.P. Morgan, and Kraken alumni. We are backed by Accel, Atomico, M13, Northzone, Pantera, and we believe that our APIs are core to our product.