Developer Experience Engineer

What you will do:

• Collaborate with leaders, trading teams, and developers to act as a force multiplier of the engineering population across the company.
• Work within a US & UK based team with product and technical ownership of services provided by the Developer Experience team, encompassing source control, build artifact repositories, AI-powered development tools, and other tools related to software development and delivery.
• Participate in a scheduled support rotation during UK business hours to help internal engineering teams get the most out of our developer platforms. This includes diagnosing complex CI workflows, managing central infrastructure in Kubernetes, and ensuring our tools are fully leveraged by internal developers.
• Investigate and resolve intricate systems or build issues during support rotations, building valuable relationships with other DRW development teams.
• Improve service reliability, performance, and observability of firm-wide critical infrastructure and tooling.
• Work in a hybrid infrastructure environment, cloud and on-prem, using infra-as-code patterns to reliably manage and scale the services we own.
• Educate users on our tools, conduct end-user demonstrations as needed, and maintain high quality self-service documentation.
• About You: In addition to having a strong technical background, the following attributes are essential:
• You have strong relationship building and communication skills and the drive to positively influence all areas of the organization's software delivery life cycle (SDLC).
• You have stellar written communication, ensuring your messages resonate widely.
• You embrace pragmatism, balancing present needs with future optimizations, ensuring all solutions are sustainable for the long term.
• You are a problem solver that is comfortable handling tasks ranging from troubleshooting low-level OS issues to architecting robust artifact storage solutions.
• Continuous Integration and Delivery excite you, and you strive to avoid Continuous Irritation and Disappointment.
• You are intrinsically motivated, curious, dedicated to learning, and possess a collaborative spirit.
• Key Skills and Technologies: