Hospital Operations Manager – Radiology (Value Partnership) Role Overview The Operations Manager serves as the liaison between the customer (hospital / health system) and Siemens Healthineers to bring value by providing departmental oversight to fulfil contractual obligations and enhance the overall performance of the Radiology Department. This is achieved by leveraging Siemens Healthineers’ global expertise, best practices, and performance improvement methodologies to deliver best-in-class operational and clinical outcomes. The Operations Manager will be based at the hospital and will serve for a mutually agreed duration of hours per day/month across the tenure of the contract.
Key Skills for This Role
RISPACS
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Job Description
Hospital Operations Manager – Radiology (Value Partnership) Role Overview The Operations Manager serves as the liaison between the customer (hospital / health system) and Siemens Healthineers to bring value by providing departmental oversight to fulfil contractual obligations and enhance the overall performance of the Radiology Department. This is achieved by leveraging Siemens Healthineers’ global expertise, best practices, and performance improvement methodologies to deliver best-in-class operational and clinical outcomes. The Operations Manager will be based at the hospital and will serve for a mutually agreed duration of hours per day/month across the tenure of the contract.
1. Value Partnership & Strategic Alignment
Lead the definition, prioritization, and mutual agreement of performance improvement (PI) initiatives aligned to the outcomes of the performance-based partnership
Act as the primary relationship owner, ensuring strategic alignment, governance, and continuity across all value partnership engagements
Drive structured governance mechanisms (e.g., review forums, steering committees) to track performance and outcomes 2. Performance Improvement & KPI Management:
Conduct initial assessment and validation of proposed PI projects to ensure alignment with: oAgreed KPIs oTechnology roadmap oCommercial model
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Ensure clear alignment on project timelines, goals, success metrics, and dependencies, in line with phased value realization and post–go-live performance measurement
Oversee end-to-end execution of PI projects, ensuring: oTimely milestones achievement oPhase-wise performance reviews oFormal client approvals based on demonstrated outcomes [
Experience in: oHospital operations, preferably Radiology / Diagnostic Imaging oHealthcare consulting or performance improvement engagements oManaging outcome-based or KPI-driven projects
Exposure to: oLarge hospital systems / multi-site healthcare networks oTechnology-led transformation (RIS/PACS, imaging workflows, digital health)
Experience in stakeholder management across clinical and non-clinical teams Years of Experience:
10–15 years total experience, with: oMinimum 5–8 years in hospital operations / healthcare delivery oMinimum 3–5 years in leadership or program management roles oPrior experience in Radiology or Imaging Operations strongly preferred Key Competencies:
Strong understanding of healthcare operational KPIs and benchmarking
Proven ability to drive performance improvement initiatives
Program and project management expertise
Stakeholder management and influencing skills (C-suite to frontline)
Analytical and data-driven decision-making capability
Change management and transformation leadership
Ability to work in outcome-based, risk-sharing partnership models Reporting & Interfaces:
Reports to: Value Partnership / Enterprise Services Leadership (Siemens Healthineers)
Key Interfaces: oHospital CEO / COO / Medical Director oRadiology Heads and Clinical Teams oSiemens Consulting, Digital, and Service Teams Success Measures:
Achievement of contracted KPIs and outcomes
Measurable improvements in: oThroughput oUtilization oPatient wait times oOperational efficiency
Successful implementation and sustainment of PI initiatives
Client satisfaction and partnership expansion
About Siemens Healthcare Private Limited
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