Desktop Support Technician

5+ years of experience providing desktop, help desk, or end-user IT support in a professional environment.

Strong working knowledge of Windows and macOS operating systems, hardware, peripherals, and common business applications.

Working knowledge of networking, cloud technologies, cybersecurity, and compliance frameworks.

Experience supporting AV, conference room, video conferencing, and collaboration technologies.

Familiarity with identity and access management (IAM), endpoint management/MDM, SaaS administration, and IT service management (ITSM).

Familiarity with AI tools, automation, and scripting, with an interest in applying emerging technologies to improve IT operations.

Strong troubleshooting and analytical skills, with the ability to diagnose and resolve technical issues methodically and independently.

Excellent interpersonal and communication skills, with the ability to effectively support users across a range of technical proficiency levels.

Strong organizational skills and attention to detail, particularly when managing employee access, equipment, assets, and onboarding/offboarding activities.

Ability to prioritize competing requests and responsibilities in a fast-paced, rapidly evolving environment.

Demonstrated initiative, curiosity, and a willingness to learn new technologies and take on increasing levels of technical responsibility.

Experience specifically in operationalizing compliance frameworks for Export Controlled and Controlled Unclassified Information

Inertia is taking the most direct, scientifically-proven path to commercializing fusion, leveraging the only successful achievement of fusion ignition, using a process that was pioneered at the U.S. Department of Energy’s (DOE) Lawrence Livermore National Laboratory (LLNL). With groundbreaking innovation, transformative technology, and multi-year investment, Inertia is committed to commercializing fusion energy in the next decade.

This position requires access to technology, software and other information that is subject to governmental access control restrictions, due to export controls, security classification and/or designation as Controlled Unclassified Information. Employment in this position is conditioned on the candidate’s eligibility for, obtaining and maintaining appropriate government authorization to access technology or information, to the extent required, including without limitation a security clearance, export license, or other documentation required to establish authorization to receive access to such items technology or information.