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Desktop Support Engineer
Tech People 247
Dubai, UAE
Contract
Entry
Onsite
4 weeks ago
Desktop SupportNetwork TroubleshootingIT InfrastructureAV EquipmentSmart MeteringArabic
Free
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Desktop SupportNetwork TroubleshootingIT Infrastructure
About the Role
Tech People 247 is hiring a Desktop Support Engineer for onsite work in Dubai. The role involves troubleshooting IT infrastructure, network devices, AV equipment, and supporting smart metering solutions.
Key Skills for This Role
Desktop SupportNetwork TroubleshootingIT InfrastructureAV EquipmentSmart MeteringArabic
Responsibilities
- Perform on office infra basic troubleshooting, installation, or maintenance for EIT services (printing, connectivity, platform, voice)
- Install, test, and remove basic network devices such as switches, routers, and access points
- Network connectivity basic troubleshooting (e.g., Wi Fi, LAN)
- On prem support for smart metering and other real estate solutions within office environments
- Basic tasks for PABXs where applicable in coordination with L2 teams
- Print equipment receipt, install, and test the printer
- AV equipment receipt, testing, and basic troubleshooting in coordination with remote AV support
- Workplace monitor deployment, testing, and logistics handling
- Provide support to remote Level 2 teams by troubleshooting and configuring local office infrastructure equipment
- Onsite assistance during scheduled maintenance or escalations
- Coordinate with vendors or local service providers for repairs and equipment replacements
- Maintain accurate records of incidents and resolutions
Requirements
- Fluent Arabic
- Good English communication skills
- Experience in IT support or related field
- Self employed (B2B) contract arrangement
Full Job Posting
Job Overview
- We are currently looking for a Desktop Support Engineer to join our team in Dubai, UAE
- Location: Dubai, United Arab Emirates
- Work Mode: Fully Onsite (5 days per week)
- Contract Type: Self Employed (B2B)
- Visa Sponsorship: Not Available
Language Requirements
- Fluent Arabic
- Good English communication skills
Job Description
- Perform on office infra basic troubleshooting, installation, or maintenance for EIT services (printing, connectivity, platform, voice)
- Install, test, and remove basic network devices such as switches, routers, and access points this includes Support for Site/CORE Equipment inside office example but not limited: Out of band, FW, NAC, DNS, Secnet
- Network connectivity basic troubleshooting (example: Wi Fi, LAN)
- On prem support for smart metering as well as other real estate solutions within office environments, including smart office sensors, smart metering and digital signage
- Basic tasks for PABXs where applicable in coordination with L2 teams
- Print equipment receipt, install, and test the printer
- AV equipment receipt, testing, and basic troubleshooting in coordination with remote AV support
- Workplace monitor deployment, testing, and logistics handling
- Provide support to remote Level 2 teams by troubleshooting and configuring local office infrastructure equipment in accordance with established instructions
- Onsite assistance during scheduled maintenance or escalations (as coordinated by Ericsson)
- Coordinate with vendors or local service providers for repairs and equipment replacements as needed
- Maintain accurate records of incidents and resolutions to ensure effective knowledge sharing within the team
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