Desktop Support Engineer
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Key skills for this role
About the Role
We are looking for an ONSITE IT & Network Support Engineer/Technician to support casual freelancing tasks in your area. You will be paid on an hourly or daily basis for L1 & L2 IT/Networking tasks such as desktop support, hardware installation, and on-site assistance.
Key Skills for This Role
Responsibilities
- Provide on site assistance (console access Router/Switch/Firewall etc.) to remote support
- Perform L1 & L2 IT/Networking tasks like desktop support, Server/Rack part hardware installation & replacement
Requirements
- Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third party applications on Windows Platforms
- Professionally trained & certified in IT Infrastructure Library & Windows Server Administration
- Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting
- Technical troubleshooting and hands on experience with different OS such as iOS, Android, Windows, and Blackberry devices
Full Job Posting
Job Overview
- We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area.
- You will be paid either on an hourly or daily/half day basis.
- Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).
Tasks
- Tasks will be L1 & L2 IT/Networking related like desktop support, Server/Rack part (Hard disk drives, etc.) hardware installation & replacement.
- Provide on site assistance (console access Router/Switch/Firewall etc.) to remote support.
Base Skill Set
- Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third party applications on Windows Platforms
- Professionally trained & certified in IT Infrastructure Library & Windows Server Administration and also has a sharp focus on utilizing the programming techniques for various initiative activities
- Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.
- Technical troubleshooting and hands on experience with different OS such as iOS, Android, Windows, and Blackberry devices
Pay
- AED40.00 AED55.09 per hour
Work Location
- In person
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