Desktop Support Analyst I

Bachelor’s degree in Computer Science, IT, or a related field OR

4 years of equivalent work experience

A+ Certification required

Intermediate troubleshooting skills for hardware and software

Familiarity with Microsoft O365 Suite and SharePoint

Strong skills with macOS

Strong written and verbal communication skills

Detail-oriented with a strong customer service focus

Ability to prioritize tasks effectively

Ability to work collaboratively in a team environment

Valid driver’s license with acceptable driving record

Ability to pass a background check prior to hire

As a Desktop Support Analyst I, you will play a critical role in maintaining smooth IT operations and enabling users to perform effectively. You will collaborate with a dedicated team, expand your technical skills, and contribute to continuous service improvement.

If you enjoy solving technical challenges and want to be part of a team-focused environment, DYOPATH encourages you to apply for the Desktop Support Analyst I position.

Equal Opportunity Employer

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.