Deposit Operations Analyst

At OakNorth, we're on a mission to empower ambitious businesses and the communities they serve. Since 2015, we've lent over $21 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while driving economic growth in the markets we serve.

The Deposit Operations Team supports the day-to-day origination and ongoing management of OakNorth’s retail and business deposit products. Working in a fast-paced, customer-focused environment, the team combines operational accuracy, strong process controls and responsive service to help customers and the bank thrive.

As a Deposit Operations Analyst, you’ll support customers throughout the lifecycle of their retail and business deposit accounts. Reporting to the Deposit Operations Team Lead, you’ll handle operational tasks and customer queries accurately and efficiently, helping us deliver a friendly, timely and dependable service.

• Support the origination and ongoing management of OakNorth retail and business deposit products.

• Complete account-opening and servicing tasks, including inbound and outbound calls, email responses, mail processing and system actions.