Deployment Strategist, Cleared (TS/SCI)

5+ years in SaaS implementation, onboarding, solutions engineering, or a product-adjacent delivery role (Implementation Consultant, Solutions Architect, Technical Program Manager), with a track record of owning multi-stakeholder rollouts.

Technical fluency: comfortable working with APIs, data models, and system configurations, and able to hold your own in a conversation with engineers about integration tradeoffs.

Experience translating customer requirements into implementation plans and technical workflows, not just a status tracker.

Comfort operating inside classified or otherwise accredited environments, or a clear ability to pick up new compliance and data-handling constraints fast.

A bias toward action: you'd rather build the process while running the deployment than wait for someone to hand you one.

Have deployed software inside a classified or accredited environment before and know where the real friction lives.

Have worked a program where Palantir was prime, or have hands-on exposure to Foundry, AIP, or Maven Smart System.

Have touched federal, state, or local government implementation work specifically, versus enterprise SaaS generally.

Have built implementation playbooks or internal tooling from scratch at an early-stage company.

You need a mature playbook to follow. Most of what you'll use here, you'll be building.

You want to hand off the hard technical questions to engineering and stay on the process side. This role lives at that intersection.

You're looking for a steady-state customer success role. This is deployment under real constraints, with real agencies, and real consequences if it goes wrong.

Government bureaucracy and slow-moving stakeholders would wear you down instead of something you know how to work with.

Health & Insurance

100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam — all fully covered for employees, with 100% coverage for dependents.

$100,000 in fully paid life insurance. FSA and Dependent Care FSA.

One Medical membership, on us — same-day primary care, 24/7 virtual visits, and offices all over the city.

Fertility and family-building support through Carrot.

401(k) through Guideline, with a 2% company match.

Family & Time Off

16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.

Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)

Closed for all federal holidays.

Company-wide winter break the week of Christmas.

Company offsites throughout the year.

Office & Remote Setup

Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.

$50/month commuter benefit (company contribution).

Expensed lunch while in the office.

Company-provided laptop of your choice.

Wellness

Fully covered gym membership at Grindhouse — right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.

Stipends

$100/month utility stipend.

$500/year professional development.

$250/year recreation.

$300/quarter pet care stipend.