Deployment Specialist

• Consistently resolve incidents within agreed-upon service levels.
• Maintain accurate and timely updates in the ticketing system.
• Provide excellent customer service that earns positive client feedback.
• Contribute to team collaboration and uphold Bellwether’s service delivery standards.

• Familiarity with current versions of Windows Server.
• Understanding of networking technologies such as routers, switches, LAN/WAN protocols (including Ethernet), and VPN/RDP protocols.
• Experience imaging, loading, testing, and verifying varying PCs/desktops.

• Minimum 1 year in a technical support or IT help desk role (internship/volunteer work accepted).
• Working knowledge of Microsoft Windows desktop OS and Microsoft Office Suite.
• Strong written and verbal communication skills.
• Valid driver’s license, reliable transportation, and willingness to travel to client sites within the region.
• Ability to lift and transport IT equipment (up to 50 lbs.) and work in varied physical settings.
• Team-oriented mindset and ability to prioritize tasks effectively.
• Completion of some college coursework in IT, computer science, or a related field (degree preferred).

• Competitive salary and performance-based bonuses
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid vacation, sick leave, and holidays
• Certification and mileage reimbursement
• Professional development opportunities and company-sponsored events
• Friendly, business-casual work environment

Additional Information: This position may require lifting equipment up to 50 lbs., prolonged periods of standing or sitting, and travel to and from client sites.

Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Sponsorship is not available for this position.

Bellwether is an Equal Opportunity Employer.

We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.