Deployment Specialist

Join ICE, the UK's largest independent provider of cleaning equipment, and help shape the future of intelligent cleaning technology.

With over 50 years of industry leadership, we're experts in cleaning equipment and pioneers in robotic cleaning solutions. As we continue to grow, we're looking for a Solutions Deployment Specialist to install, configure, optimise and support cutting-edge cleaning technology at customer sites.

This is a remote, field-based role where you'll travel to customer sites within your local region, with occasional travel further afield when required. You'll be provided with a fully equipped company van, giving you everything you need to deliver an exceptional customer experience.

If you're technically minded, customer-focused and enjoy getting hands-on with innovative equipment, we'd love to hear from you.

As our Solutions Deployment Specialist, you'll be the face of ICE during customer installations, ensuring every deployment is smooth, successful and delivers real value.

You'll:

Install, configure and commission advanced cleaning equipment and robotic solutions

Deliver on-site equipment trials, demonstrations and customer handovers

Train operators, supervisors and management teams to use equipment safely and effectively

Create site maps and optimise machine routes for maximum efficiency

Diagnose and resolve hardware, software and connectivity issues

Provide first and second-line technical support on customer sites

Analyse machine performance and recommend improvements

Carry out routine machine inspections and maintenance checks

Support proof-of-concept projects with ATP and gloss meter testing

Work closely with manufacturers and internal technical teams to resolve complex issues