Deployment Manager

Company description Profitero+ is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth.

Our technology monitors 70+ million products daily, across 700+ retailers and 50+ countries, helping brands optimise search placement, product content, pricing, stock availability, reviews and more.

News outlets, including Good Morning America, The Wall Street Journal and Ad Age frequently cite and trust Profitero+ as a source of data for their stories.

Come be a part of our fast-paced, entrepreneurial culture and next stage of growth.

Hybrid role based in Reading (Winnersh Triangle) 40 Hour working week Overview The Deployment Manager role is responsible for the management and successful delivery of a number of small to medium projects undertaken by our customers, in a manner which meets the customer’s objectives and contributes to their business case. This role owns the relationship and direct liaison with Profitero+ clients for the duration of new deployments and upgrade of all existing solutions. This role will suit someone who has 2 years experience in project management, managing high volume of small projects with short stints.

Deployment management from start-up to close-out Manage new client implementations, from client input gathering, requirements specification, development through to delivery Prepare all requirements documentation in accordance with agreed team procedures Manage the implementation to ensure a successful outcome for internal and external customers Provide advice in respect of specifications, cost, timings and implementation of customer solutions Deployment organisation, planning and monitoring Produce timing plans in conjunction with resourcing managers and other key stakeholders Ensure timely & proactive updates of all projects in the deployment Pipeline Monitor and track the progress of assigned setups against the planned time and cost, ensuring timely communication in relevant Slack channels Proactively update and advise all stakeholders of project status Follow the Deployment team’s best practices for all setups at all times Risks and issue management Analyse risks and issues, communicate avoidance and take mitigating actions Change control Highlight and help to resolve any deviations from the agreed scope Manage the change control process for implementations Process improvement and value-added services Initiates and implements best practice and continuous improvement within the team Help with new colleague onboarding Take ownership for your own knowledge enhancement related to Profitero+ products & services Qualifications Education/ Experience Proven track record in project management Formal Project Management methods Sound understanding of eCommerce, eBusiness tools, architecture, document management and database management Skills & Abilities Microsoft Project, Excel and Word at intermediate level Excellent organisational skills, decision-making, problem-solving and negotiation skills Ability to prioritise and delegate Multicultural awareness Excellent communication skills (including a good standard of written and spoken English) Aptitudes Self-motivated and goal-oriented Excellent interpersonal skills Ability to work in a matrix structure and inspire high team spirit Behavioural Dynamic and initiative-taking personality Good adaptability and flexibility Ability to work well within a team environment Performance Adherence to agreed team procedures and delivery of implementations on time, to the agreed specification, timings and budget Contacts Sales team, Account Management team, Insights team, Product team, Data Acquisition team, Data Enrichment team, QA team In addition the following will be an advantage: Degree in computer or management studies PRINCE 2 qualification (EU) PMI qualification (US)