Dental Receptionist / Sales ( ARABIC FEMALE)
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Key skills for this role
About the Role
Alain International Medical Polyclinic in Al Ain is seeking a highly experienced Medical Receptionist with a strong background in the medical/dental field.
Key Skills for This Role
Responsibilities
- Welcome and assist patients professionally
- Answer calls, WhatsApp messages, and schedule appointments
- Handle patient records and billing
- Maintain accurate patient records and ensure confidentiality
- Update insurance information in the clinic’s system
- Verify insurance eligibility using the OpenJet Portal, especially for Daman and Thiqa health insurance providers
- Assist patients with understanding their insurance coverage, co pays/patient share
- Follow up with leads and patient inquiries
- Promote dental treatments and membership/packages
- Coordinate with dentists and clinic staff
- Maintain excellent customer service experience
Requirements
- Fluent in English and Arabic
- Good computer knowledge
- Strong background in the medical/dental field
- Proven ability to manage front desk operations efficiently
Full Job Posting
Job Description
- We are currently seeking a highly experienced Medical Receptionist to join our reputable Medical/Dental Polyclinic in Al Ain.
- The ideal candidate with a strong background in the medical/dental field, with a proven ability to manage front desk operations efficiently.
Key Responsibilities
- Welcome and assist patients professionally.
- Answer calls, WhatsApp messages, and schedule appointments.
- Handle patient records and billing.
- Maintain accurate patient records and ensure confidentiality.
- Update insurance information in the clinic’s system.
- Verify insurance eligibility using the OpenJet Portal, especially for Daman and Thiqa health insurance providers.
- Assist patients with understanding their insurance coverage, co pays/patient share.
- Follow up with leads and patient inquiries.
- Promote dental treatments and membership/packages.
- Coordinate with dentists and clinic staff.
- Maintain excellent customer service experience.
Skills & Qualifications
- Languages: Fluent in English and Arabic
- Good computer knowledge
Application Questions
- When Can You Join?
- You Have Visa?
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